Sales & Business Development Consultant (E-commerce & IT Services)

We are hiring a versatile, results-driven Sales & Solutions Consultant to deliver growth for our company and also for our Partner companies through two core areas:

E-commerce Platform and IT Consulting Services.

This role is for a hunter who is comfortable closing software sales (B2B/B2C) while also cold-calling to secure high-ticket IT consulting contracts. You will be the face of the brand, handling everything from high-level technical consultations to direct customer support.

Your Responsibilities:

• Drive sales for our E-commerce platform (subscriptions/onboarding) and proactively close deals for our IT consulting firm (custom development, infrastructure, and tech strategy).
• Perform cold calls and outbound outreach to target B2B clients for the IT company to build a robust project pipeline.
• Act as the primary point of contact for all inbound inquiries across email, live chat, and phone calls, converting interest into revenue.
• Provide expert-level support for B2B and B2C customers, ensuring technical issues are resolved and customer satisfaction remains high.
• Use CRM tools and Excel to manage leads, track sales metrics, and organize client data for precise follow-ups.
• Advise prospective clients on technical solutions, helping them understand the ROI of our IT services and platform features.

What We’re Looking For

• Fluent, professional English (written and verbal) is a must. You are as comfortable on a cold call as you are drafting a detailed technical proposal.
• Proven track record in B2B and B2C sales. You know how to handle objections and move a lead from "just looking" to a signed contract.
• Deep knowledge of IT Consulting and the E-commerce landscape. You understand the "how" behind the tech.
• Ability to switch gears between high-pressure sales calls and detailed customer service email support.
• Proficiency in Excel (data management) and CRM systems to ensure no lead falls through the cracks.

Must-have Experience

Experience in Cold Calling and lead generation for IT or SaaS companies.

Previous experience managing E-commerce Brand support or sales.

Demonstrated ability to manage B2B client relationships and B2C customer expectations simultaneously.

Job Type: Full-time

Pay: From Rs70,000.00 per month

Experience:

• Sales: 2 years (Preferred)
• Business Development: 2 years (Preferred)

Language:

• Englsih (Required)

Location:

• Faisalabad (Required)

Work Location: In person