Sales Call Center Representative

Customer Interaction:

• Answer incoming calls and assist customers with inquiries and issues.
• Identify customer needs and provide appropriate solutions.
• Build rapport and establish positive relationships with customers.
• Manage customer complaints and escalate issues when necessary.

Sales and Upselling:

• Make outbound calls to potential and existing customers to promote products or services.
• Identify opportunities to upsell and cross-sell products or services.
• Achieve daily, weekly, and monthly sales targets.
• Follow up on leads and manage customer relationships.

Record Keeping and CRM:

Maintain accurate records of customer interactions and sales activities in a CRM system.

Ensure data security and privacy.

Other Duties:

• Follow communication scripts and company procedures.
• Stay informed about products, services, and promotions.
• Participate in team meetings and training sessions.
• Contribute to a positive and productive work environment.

Skills:

• Excellent communication and interpersonal skills.
• Strong sales and persuasion skills.
• Customer service orientation.

Job Types: Full-time, Permanent

Pay: ₹10,000.00 - ₹25,000.00 per month

Work Location: In person