Sales Co-ordinator (Hindi)

Key Responsibilities:

· IndiaMart Management:

• Handle incoming inquiries, leads, and customer interactions on IndiaMart.
• Respond to product inquiries, provide quotations, and follow up with potential leads
• Collaborate with the sales team to convert leads into sales, ensuring timely and accurate responses.

· Competitor Research and Performance Analysis:

• Research and analyze the performance of competitors on IndiaMart to understand market trends, pricing, and product positioning.
• Identify competitive advantages and opportunities to enhance product offerings and increase visibility.

· Product Listing Optimization:

• Regularly review and optimize product listings on IndiaMart to improve visibility, search rankings, and click-through rates.
• Ensure that product descriptions, images, and keywords are optimized to attract more leads and potential customers.

· Order Management and Documentation:

• Prepare and process sales orders, ensuring that all details are accurately entered into the system.
• Ensure that all sales documentation is maintained and up to date, including purchase orders, sales agreements, and invoices.
• Monitor order progress, from order confirmation to dispatch, and ensure timely delivery.

· Sales Support and Reporting:

• Assist the sales team in creating sales presentations, reports, and proposals for corporate clients.
• Track sales progress and report on key metrics, including order status, sales figures, and customer feedback.
• Prepare regular sales reports to share with management, highlighting trends, issues, and opportunities.

· Customer Relationship Management:

• Build and maintain strong relationships with corporate clients, ensuring high levels of satisfaction.
• Address customer complaints or issues related to products, delivery, or services, and work to resolve them promptly.
• Maintain an organized database of corporate clients and leads for future business opportunities.

· Sales Documentation and Invoicing:

• Ensure that all sales orders are processed correctly, and invoices are raised promptly.
• Keep track of outstanding payments and follow up on overdue invoices in coordination with the finance department.

· Client Retention:

• Focus on building and maintaining long-term relationships with clients to ensure high retention rates.
• Regularly engage with clients to understand their evolving needs and offer relevant solutions to meet their expectations.
• Implement strategies to ensure repeat business and enhance client loyalty.

· Assist in Marketing Initiatives:

• Collaborate with the Head of the Department to develop promotional strategies for IndiaMart listings and corporate accounts.
• Support in the development of sales campaigns and track their effectiveness.

Skills and Qualifications:

• Education: Bachelor's degree in Business, Marketing, or a related field.
• Experience: Previous experience in sales coordination, sales support, or similar roles, ideally with experience dealing with IndiaMart and corporate clients.
• Skills:
• Excellent communication skills (both written and verbal) to interact with clients and internal teams.
• Strong organizational skills and the ability to manage multiple tasks simultaneously.
• Familiarity with online sales platforms (IndiaMart) and corporate sales processes.
• Proficiency in Microsoft Office (Word, Excel, PowerPoint) and CRM software.
• Attention to detail and strong problem-solving skills.
• Ability to work under pressure and meet deadlines.
• A customer-oriented mindset with the ability to build long-term business relationships.

This job can be searched as Representative, Sales Co-ordinator, Coimbatore

Job Types: Full-time, Permanent

Pay: ₹15,000.00 - ₹25,000.00 per month

Benefits:

• Health insurance
• Provident Fund

Application Question(s):

• What is your Currrent CTC (Per month)?
• What is your Expected CTC(Per Month)?
• What is your Notice Period?
• Can you speak Hindi?

Experience:

• Total: 2 years (Required)
• Sales: 1 year (Required)

Work Location: In person