Sales Coordinator / Account Manager (Digital Marketing Agency)

Position: Sales Coordinator / Account Manager (Digital Marketing Agency)

Industry: Digital Marketing Agency
Job Type: Full-time
Work Mode: On-site
Location: Lucknow
Joining: Immediate
Experience: Freshers & Experienced (Both may apply)

ABOUT THE ROLE

We are a fast-growing Digital Marketing Agency working with multiple brands across different industries. We are looking for a Sales Coordinator / Account Manager who will manage leads, client communication, proposals, and day-to-day coordination between clients and the internal creative team.

This role is ideal for someone who wants to build a long-term career in sales, client servicing, and digital marketing agency operations.

KEY RESPONSIBILITIES

Sales Coordination & Lead Management

• Handle incoming leads from calls, WhatsApp, website, ads, and referrals
• Coordinate with sales callers and schedule client meetings
• Maintain lead data and status in Google Sheets / CRM
• Ensure no lead or follow-up is missed

Client Requirement & Account Handling

• Attend client meetings or calls to understand requirements
• Document client needs clearly (services, timelines, priorities)
• Act as a single point of contact for assigned clients
• Share updates, collect feedback, and manage approvals

Proposal & Deal Support

• Prepare proposals using predefined templates
• Coordinate pricing and approvals with the founder
• Share proposals and manage follow-ups
• Support the sales closing and onboarding process

Internal Team Coordination

• Convert client requirements into daily tasks
• Assign work to designers, video editors, and social media executives
• Track deadlines and ensure timely delivery
• Prepare daily and weekly work status reports

Reporting & Process Management

• Maintain proper documentation of client communication
• Track project progress and pending tasks
• Escalate issues to the founder when required
• Help improve internal processes and workflows

REQUIRED SKILLS & QUALIFICATIONS

• Good communication skills (Hindi + basic English)
• Confidence in client interaction (calls, WhatsApp, meetings)
• Basic understanding of digital marketing services
• Strong coordination and organizational skills
• Ability to multitask and manage pressure
• Basic computer knowledge (Google Sheets, Email, WhatsApp)

PREFERRED (NOT MANDATORY)

• Experience in sales coordination, account management, or agency work
• Familiarity with CRM tools, task management tools
• Background in marketing, business, or communication

SALARY & BENEFITS

• Fresher: ₹10,000 – ₹12,000 per month
• Experienced: Salary as per experience and interview
• Performance-based incentives
• Career growth opportunities
• Exposure to real clients and live campaigns

CAREER GROWTH PATH

Sales Coordinator → Account Manager → Senior Account Manager → Team Lead

Job Type: Full-time

Pay: ₹10,000.00 - ₹30,000.00 per month

Benefits:

• Paid sick time
• Paid time off

Application Question(s):

• Do you have any experience in sales coordination, client handling, or working with a digital marketing agency? If yes, briefly explain your role. If no, explain why you think you are suitable for this position.
• This role involves regular communication with clients via calls, WhatsApp, and meetings. Are you comfortable handling clients professionally and following up regularly?
• How do you ensure that tasks assigned to a team are completed on time and as per client requirements? Briefly explain your approach.
• Which digital marketing services are you familiar with? (You may select multiple or explain briefly)

Social Media Management

Graphic Designing

Video / Reels

Facebook / Google Ads

Basic understanding only

• Are you comfortable using Google Sheets, WhatsApp, Email, and basic task tracking tools for daily work coordination?
• This role requires managing multiple clients and coordinating with internal teams. How do you handle pressure and multiple responsibilities at the same time?

Education:

• Higher Secondary(12th Pass) (Preferred)

Work Location: In person