We are looking for a proactive, well-presented, and sales-oriented professional to serve as the first point of contact for our company. This dual-function role combines front desk management with active sales coordination support — ideal for someone who is organized, communicates confidently, and thrives in a fast-paced commercial environment.
Key Responsibilities
Sales Coordination
- Support the sales team with quotations, proposals, order processing, and follow-ups to help drive conversions and maintain pipeline momentum.
- Coordinate with clients, suppliers, and internal teams to ensure smooth order fulfillment and timely delivery.
- Maintain and update the CRM or sales tracker with accurate customer information, inquiry status, and deal progress.
- Follow up on outstanding leads, pending payments, and customer inquiries to ensure nothing falls through the cracks.
- Prepare basic sales reports, summaries, and documentation as requested by the sales team or management.
Phone Handling & Communication
- Answer and manage a high volume of incoming calls professionally, routing them to the right person or department without delay.
- Handle customer, supplier, and vendor inquiries efficiently — providing accurate information or escalating where needed.
- Make outbound calls for lead follow-ups, appointment confirmations, and coordination as directed by the sales team.
- Ensure all messages are accurately recorded and actioned in a timely manner.
Front Desk & Visitor Management
- Greet and welcome visitors, ensuring a positive first impression of the company.
- Maintain a professional and tidy reception area at all times.
- Manage incoming and outgoing mail, couriers, and deliveries — ensuring items are logged and distributed accurately.
Administrative Support
- Perform data entry, maintain organized records, and support document management across sales and operations.
- Monitor and replenish office supplies, coordinating with vendors as needed.
- Assist with scheduling meetings, appointments, and internal coordination for management and the sales team.
Required Skills
- Strong verbal communication and a confident, professional telephone manner.
- Prior experience in a sales support, coordination, or customer-facing role is an advantage.
- Proficient in Microsoft Office (Word, Excel, Outlook) and comfortable with basic CRM or tracking tools.
- Highly organized with strong attention to detail and the ability to multitask.
- Self-motivated, reliable, and capable of working independently with minimal supervision.
Working Conditions
- Office-based, full-time position.
- Standard business hours.
- Immediate joiners preferred.
Job Type: Full-time
Pay: AED3,000.00 per month
Education:
- High school or equivalent (Preferred)
Experience:
- Sales / Reception : 1 year (Preferred)
Work Location: In person