Sales Coordinator (Export)

Job Title: Sales Coordinator (Export)

Location: Jogeshwari east

Job Summary

We are looking for a detail-oriented and proactive Export Sales Coordinator to bridge the gap between our international clients, our production team, and global logistics providers. You will be the "nerve center" of our export operations, ensuring that orders are processed accurately, documentation is flawless, and our global customers receive world-class service.

Key Responsibilities

• Order Management: Process international orders from initial inquiry to final delivery, ensuring accuracy in pricing, specifications, and lead times.
• Documentation: Prepare and manage essential export documents (Commercial Invoices, Packing Lists, Certificates of Origin, Bill of Lading, etc.) in compliance with international trade laws.
• Logistics Coordination: Liaise with freight forwarders, shipping lines, and couriers to arrange shipments and track cargo until it reaches the customer.
• Client Support: Act as the primary point of contact for international accounts, providing status updates and resolving any shipping or billing discrepancies.
• Compliance: Ensure all shipments adhere to the customs regulations of both the originating and destination countries.
• CRM Maintenance: Keep the sales database updated with client interactions, order history, and updated shipping rates.
• Manage claims with insurance or carriers in the event of cargo damage or loss.
• Book shipments with freight forwarders (Sea, Air, and Road) based on the most cost-effective and timely routes.

Required Skills & Qualifications

• Experience: 2–4 years in export coordination, international logistics, or sales support.
• Education: Bachelor’s degree
• Communication: Exceptional verbal and written English; fluency in a second language

Salary : Depends on experience

Job Type: Full-time

Work Location: In person