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Sales / Customer Care Representative - Female ( Indoor)

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Job Title: Sales Representative / Customer Care Representative - Female
Location: JAFZA, Dubai, UAE
Company: Al Asayel Health and Safety FZE

Job Overview

Al Asayel, a leading PPE trading company, is seeking a dedicated and customer-focused Female Sales / Customer Care Representative to join our team. The ideal candidate will manage client inquiries, handle customer and supplier portals, prepare quotations, and support internal coordination — all from our Jebel Ali-based office.

Key Responsibilities:

  • Handle incoming calls, email inquiries, and customer portal communications.
  • Identify and reach out to potential new customers.
  • Prepare, follow up, and close quotations and sales orders.
  • Source new suppliers to meet customer-specific requirements.
  • Maintain and update customer data in the CRM system.
  • Coordinate with customer service team, logistics, procurement, and accounts departments to ensure smooth order processing and invoicing.
  • Stay up to date with product knowledge to assist customers effectively.

Requirements:

  • Prior experience in indoor sales or a similar customer-facing role.
  • Strong communication, follow-up, and negotiation skills.
  • Proficiency in MS Office (Excel, Word, Outlook).
  • Experience with ERP/CRM systems (SAP B1 is a plus).
  • Ability to work both independently and collaboratively.
  • Fluency in English is essential.
  • Female candidates are preferred for this role.

Qualifications:

  • Bachelor’s degree in Business, Marketing, or a related field. (Required)

Job Type: Full-Time
Working Hours:
Monday to Friday: 9:00 AM – 6:15 PM
Saturday: 8:00 AM – 1:00 PM

Job Types: Full-time, Permanent

Experience:

  • Sales / CS field : 2 years (Required)

Benefits:

  • Career growth opportunities
  • Supportive and professional work environment
  • Employee-friendly company policies

Job Types: Full-time, Permanent

Pay: Up to AED3,500.00 per month

Education:

  • Bachelor's (Required)

Experience:

  • Customer Service: 1 year (Required)

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