Sales & Customer Support Executive

About Us

Nestors Global is a leading writing services company providing high-quality academic, business, and creative content solutions worldwide. We focus on delivering exceptional customer experiences and building long-term client relationships.

We are looking for a Sales & Customer Support Executive who can handle customer inquiries, convert leads into sales, and provide professional support through calls, chats, and emails.

Key Responsibilities

• Respond to customer inquiries via phone, email, and live chat
• Explain services, pricing, and delivery timelines clearly
• Convert leads into confirmed orders and achieve sales targets
• Guide customers through the order placement process
• Upsell and cross-sell relevant services
• Handle complaints and resolve issues promptly
• Build strong relationships with new and existing clients
• Maintain accurate records in CRM systems
• Coordinate with writing, sales, and marketing teams

Requirements

• Minimum 1–3 years of experience in Customer Support, Call Center, or Sales
• Strong English communication skills (spoken and written)
• Clear and confident British or neutral accent preferred
• Sales-oriented mindset with persuasion skills
• Ability to multitask in a fast-paced environment
• Basic knowledge of CRM or order management systems
• Team player with strong problem-solving skills

What We Offer

• Competitive salary package
• Monthly performance bonuses/incentives
• Professional and friendly work environment
• Career growth opportunities
• Training and skill development

How to Apply

Send your resume to hr@nestorsglobal.com or WhatsApp 0300-1230109
Subject Line: Sales & Customer Support Executive Application

Job Type: Full-time

Work Location: In person