Sales Development Representative (SDR) - International Account

Company Description

Central Tact is a leading provider of outsourced customer contact management solutions in the BPO industry. The company specializes in helping businesses of all sizes, from small startups to large enterprises, deliver exceptional customer experiences. Central Tact is dedicated to empowering its clients by offering services and strategies that ensure customers receive the attention they deserve. Our mission is to support businesses in building long-lasting relationships with their customers through highly efficient and professional service.

Role Description

This is a full-time, on-site role located in Giza for a Sales Development Representative (SDR) - International Accounts. In this role, you will perform lead generation activities, qualify potential sales opportunities, and manage a pipeline of prospective clients. You will initiate conversations with international businesses, build relationships with key decision-makers, and collaborate with the sales team to set up meetings and close deals. The role involves conducting market research, identifying leads, and enhancing the company’s presence in global markets.

Key Responsibilities

•  Execute outbound cold calling and strategic prospecting targeting international markets.
•  Conduct comprehensive lead qualification to evaluate client needs, budgets, and investment readiness.
•  Secure and schedule high-quality business meetings/appointments for international partners.
•  Meet and exceed daily/weekly key performance indicators (KPIs) regarding call volume and conversion.

Job Requirements

•  English Level: Fluent / C1 English proficiency is a strict requirement.
•  Experience: Minimum 1 year of proven experience in Cold Calling or Outbound Lead Generation.
•  Strong communication, negotiation, and objection-handling skills.
•  Ability to work on-site from our office in Dokki.