Sales Executive

Sales Executive – Transport/Trucking Industry

Location: Street 3B, Al Quoz 1 – Dubai

About the Role

We are seeking a motivated and results-driven Sales Executive with proven experience in the transport, trucking, logistics, or freight sector. The ideal candidate will be responsible for acquiring new business, maintaining strong client relationships, and ensuring a smooth, efficient experience for all customers. This role requires active inbound and outbound communication, territory and account management, coordination with operations teams, and achievement of sales targets.

Key ResponsibilitiesBusiness Development & Sales

• Proactively identify, target, and acquire new clients within the transport/trucking and logistics sector.
• Engage confidently with potential customers through outbound calls, visits, meetings, and messages.
• Promote company transport services (e.g., trucking, deliveries, logistics support) while understanding client operational needs.
• Prepare and present quotations, proposals, and service offerings to prospective clients.
• Negotiate pricing, terms, and contracts in coordination with management.
• Achieve monthly and quarterly sales targets (new accounts, revenue, and volume).

Client Management & Account Handling

• Manage and nurture relationships with existing clients to ensure retention and repeat business.
• Serve as the primary point of contact for assigned accounts, addressing inquiries, routes, schedules, and service requirements.
• Conduct structured follow-ups and provide timely updates to clients regarding deliveries or operations.
• Identify opportunities for upselling and cross-selling additional services.
• Resolve client complaints in collaboration with operations and ensure timely issue closure.

Coordination & Operations Support

• Collaborate closely with the Operations and Dispatch teams to ensure smooth planning and execution of trips and deliveries.
• Communicate customer requirements accurately to logistics teams for effective delivery management.
• Monitor service performance, ensure commitments are met, and proactively address delays or challenges.
• Support internal communication flow between Sales, Customer Support, and Operations to deliver a seamless service experience.

Administrative & Reporting

• Update CRM systems, Excel trackers, customer databases, and lead sheets with complete and accurate information.
• Maintain documentation of client interactions, inquiries, pricing, agreements, and follow-up schedules.
• Prepare weekly/monthly reports on leads, conversions, client activities, and revenue generation.
• Ensure compliance with company processes, documentation standards, and service-level agreements.

Teamwork & Continuous Improvement

• Work collaboratively with internal teams to improve service delivery and enhance customer satisfaction.
• Share market insights, client feedback, and competitive intelligence to support strategy development.
• Demonstrate accountability, ownership, and a growth mindset in daily performance and team activities.

Required Qualifications

• 1–3 years of proven sales experience in the transport, trucking, logistics, or freight industry (mandatory).
• Strong understanding of transport operations, routes, dispatching, and trucking workflows.
• Confident and fluent in spoken and written English (Arabic or Hindi/Urdu is an advantage).
• Excellent communication, negotiation, and relationship-building skills.
• Proficient in Microsoft Excel and Word (data entry, filters, formulas, reporting).
• Organized, detail-oriented, and reliable with strong follow-up discipline.
• Self-motivated, target-driven, and able to work independently.
• Ability to multitask, prioritize, and remain composed under pressure.

Ideal Candidate Traits

• Confident in outbound calling, prospecting, and handling objections.
• Strong knowledge of trucking, fleets, delivery workflows, and client logistics needs.
• Team-oriented with a strong sense of responsibility and collaboration.
• Quick learner who takes initiative to improve customer engagement and sales performance.
• Driven to meet targets and expand the company’s customer base.

Job Type: Full-time

Pay: AED5,000.00 - AED6,000.00 per month

Experience:

• Transport/Trucking: 1 year (Preferred)

Location:

• Dubai (Preferred)