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Sales Executive
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Sales & Customer Experience Associate
Location: Surat, Gujarat (In-person)
Salary: ₹42,000 – ₹53,000/month (gross)
Shift: 5-day workweek. Overnight Shift aligned with U.S. hours (start between 6:30 PM – 6:30 AM IST)
Are you a strong communicator who enjoys building relationships and delivering exceptional customer experiences?
Join Brilliance.com.
What You’ll Do:
- Support clients throughout their buying journey — from inquiry to post-purchase.
- Manage and update customer records in our CRM system.
- Work closely with the sales team to drive revenue and enhance customer retention.
- Deliver exceptional service that reflects the values of a premium brand.
What You Bring:
- 1+ year experience in a customer-facing role (sales, consulting, or customer service).
- Fluency in English – both spoken and written – is a non-negotiable requirement.
- Proficiency with computers and tools like Google Workspace; CRM experience is a plus.
- Ability to stay organized, multitask, and prioritize in a fast-paced environment.
Why You’ll Love Working With Us:
- Job Security – Over 35 years in business and growing
- Career Growth – Learn, grow, and advance in the luxury e-commerce industry
- Compensation & Schedule
- Salary: ₹42,000 – ₹53,000/month (gross)
- Schedule: 5-day workweek | Overnight shift (aligned with U.S. EST hours)
- Location: On-site at Office 901-902, Rio Empire, Opp. Pal RTO, Surat
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