Sales Executive

Job Title: Sales Executive – Jewellery

Department: Sales
Industry: Jewellery (Gold, Diamond & Precious Stones)
Reporting To: Sales Manager / Store Manager

Job Summary

We are seeking an experienced and customer-focused Sales Executive with strong knowledge of Jewellery products. The candidate will be responsible for achieving sales targets, providing excellent customer service, and maintaining long-term relationships with clients while ensuring compliance with company policies and industry standards.

Key Responsibilities

• Greet customers and understand their Jewellery requirements
• Explain product features, pricing, purity, certifications, and making charges
• Promote and sell gold, diamond, and other Jewellery items
• Achieve monthly and annual sales targets
• Build and maintain strong customer relationships for repeat business
• Handle billing, invoicing, and payment follow-ups accurately
• Coordinate with inventory and tagging/barcoding teams for stock availability
• Ensure proper display, cleanliness, and security of Jewellery items
• Maintain accurate sales records and customer data
• Handle customer complaints and provide appropriate solutions
• Follow company policies, ethical sales practices, and compliance norms

Required Skills & Qualifications

• Proven experience as a Sales Executive in the Jewellery industry
• Strong knowledge of gold, diamonds, gemstones, and Jewellery categories
• Excellent communication and negotiation skills
• Customer-oriented with a professional approach
• Ability to work under pressure and meet sales targets
• Basic computer knowledge (POS systems, billing software, MS Excel)
• Attention to detail and high integrity

Education & Experience

• Minimum: High School / Diploma (bachelor’s degree preferred)
• 1–5 years of experience in Jewellery sales (retail or wholesale)

Preferred Skills

• Knowledge of hallmarking and certification standards
• Multilingual skills (Hindi / English / Arabic – preferred)
• Experience in both retail and wholesale Jewellery sales

Job Type: Full-time