Sales Executive

Description:

Our Client Xact Solution is looking for an enthusiastic and customer-focused Sales Executive to join our team. The role involves selling services directly to individual customers through phone calls, online communication, and follow-ups. The ideal candidate should be confident, persuasive, and passionate about achieving sales targets while delivering a positive customer experience.

Responsibilities:

Key Responsibilities

• Contact potential and existing customers via phone, email, or online channels
• Understand customer needs and recommend suitable services
• Explain features, benefits, pricing, and offers clearly to customers
• Convert leads into sales and achieve daily, weekly, and monthly targets
• Follow up with interested customers to close sales
• Maintain accurate customer records in the CRM system
• Handle customer questions, objections, and concerns professionally
• Provide excellent customer service before and after the sale
• Stay updated on product knowledge, promotions, and company policies

Required Skills and Qualifications

• Experience in B2C sales and/or telesales
• Strong communication and interpersonal skills
• Ability to persuade and build trust with customers
• Comfortable working with sales targets and performance metrics
• Basic computer knowledge (CRM tools, email, MS Office)
• High school diploma or bachelor’s degree (preferred)