Roles & Responsibilities:
- Handle all incoming sales inquiries (online & offline)
- Understand customer requirements and coordinate with production team to evaluate product feasibility and pricing
- Prepare and send accurate quotations promptly
- Manage complete sales order cycle — from order confirmation to job card creation and routing to production
- Enter and maintain accurate records of inquiries, quotations, and confirmed orders in the ERP system
- Track status of ongoing orders and coordinate with internal departments (Production, QC, Dispatch) to ensure smooth workflow
- Communicate order updates, delivery timelines, and resolve customer queries promptly
- Maintain and update customer database, track sales follow-ups, and generate basic sales reports
- Support exhibitions, client visits, and product presentations as needed
Skills & Qualifications:
- Education: BBA in Marketing or related field
- Minimum 2 years of experience in B2B industrial or textile sales
- Experience in ERP-based order processing preferred
- Proficiency in MS Excel, Word, and email communication tools
- Understanding of knitted fabric parameters: GSM, gauge, quality, machine capability
- Basic knowledge of knitting product lifecycle (inquiry to dispatch)
- Excellent interpersonal skills and ability to build long-term professional relationships
Soft Skills:
- Self-motivated, target-driven, able to work independently
- Strong communication and coordination abilities
- Integrity, confidentiality, and problem-solving mindset
- Good follow-up and closure skills
Job Type: Full-time
Pay: ₹18,000.00 - ₹21,000.00 per month
Work Location: In person