Close Inclusive Collection Job Postings Notification
"When you work in Hawaii, in addition to learning about the functional aspects of running a hotel - like the proper way to make a bed or how to best handle luggage - it's critically important to understand Hawaiian culture and the spirit of 'ohana, or 'family.' When opening the first Andaz property in Hawaii, our team participated in Hawaiian culture training to help us understand what 'ohana truly means. "
- Proactively finding opportunities and leads for business growth by being closely in touch with clients.
- Entertaining and conducting hotel inspections with clients.
- Arranging appointments with clients off-site.
- Handling guest and employee enquiries in a courteous and efficient manner, reporting complaints or problems.
- Assisting to conduct extensive competitor research and maintaining excellent product knowledge of the Hotel.
- Understanding client needs and providing a proposal which best suits their requirements.
- Inputting orders, ensuring they are processed according to customer requirements, and ensuring all orders are accurate and delivered on time.
- Liaising and working closely with the related operation departments ensuring guest's requests and expectations are being met.
- Converting active leads and achieving personal sales targets.
- Ensuring adherence to laws, regulations, and hotel policies.
- Assisting the team with any support that they require.
Maintaining positive guest and colleague interactions with good working relationships.
Qualifications
- Experience as a sales executive or in administration may be advantageous.
- Good team development and leadership skills.
- Good administrative, organizational, and problem-solving skills.
- Excellent communication, sales, and customer service skills.
- The ability to multitask, work in a fast-paced environment, and meet deadlines.
- Current knowledge of industry trends and regulations.
Our family is always growing. Want to be in the know?