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Job Purpose: To convert potential buyers to prospective customers by providing the appropriate product mix to meet the needs of the individual to utmost satisfaction. Obtain and handle payments in accordance with the organization’s established procedure.
Responsibilities:
Greet customers, offer assistance and serve them in order to ensure their needs are answered in a timely manner and in-compliance with quality and customer service standards
To understand and provide furniture/interior solutions to customers thereby converting potential to prospective customer.
Provide alternatives with available products, eventually to add new customers and enhance business.
Assist customers in their purchase decisions by helping them select relevant and appropriate products, offering proper advice and suggesting promotions/discounts when applicable.
Give assistance to clients at POS to ensure a pleasant shopping experience
Receive payment by cash, cheque, credit cards, vouchers, or automatic debits and same has been register in SAP system.
Issue Tax advance receipt/ Tax invoice to customer
Full reconciliation of FBL5N account before release the sales order for delivery
Notify finance team for any cash shortages/ excess during the day.
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