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Sales Executive / Guest Relationship Executive (GRE)

Job Description – Sales Executive / GRE (Female)

Position: Sales Executive / Guest Relationship Executive (GRE)
Department: Retail Sales
Location: Nishka Jewellery

Job Purpose

To provide excellent customer service, assist customers in selecting jewellery products, and support the achievement of store sales targets while maintaining a positive shopping experience.

Key Responsibilities

  • Welcome and assist customers in a friendly and professional manner.
  • Understand customer requirements and recommend suitable jewellery products.
  • Explain product features, pricing, offers, and company policies to customers.
  • Achieve individual and store sales targets.
  • Build and maintain good relationships with customers.
  • Handle customer inquiries, feedback, and basic complaints professionally.
  • Ensure jewellery displays are clean, attractive, and properly arranged.
  • Assist in stock handling, product displays, and inventory checks when required.
  • Support billing and sales documentation processes.
  • Follow company policies, grooming standards, and customer service guidelines.

Requirements

  • Good communication and interpersonal skills.
  • Customer-focused and sales-oriented attitude.
  • Basic computer knowledge.
  • Ability to work in a team environment.
  • Previous retail or customer service experience is an advantage.

Preferred Candidates

  • Female candidates .
  • Pleasant personality and professional appearance.
  • Basic English and Hindi communication skills; additional languages are an advantage.

Reporting To

Store Manager / Sales Manager

Working Standards

  • Deliver exceptional customer service at all times.
  • Maintain professional conduct and positive customer interactions.
  • Meet assigned sales and performance targets.
  • Adhere to company policies and operational procedures.

Experience: Freshers or experienced candidates can apply.
Education: Higher Secondary / Diploma / Bachelor's Degree preferred.

Pay: AED2,500.00 - AED3,000.00 per month

Work Location: In person

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