- Salary + Commission basis will be serve for this position
Qualifications
- Education:
- Bachelor’s degree in Business Administration, Sales, Marketing, or a related field.
- Diploma or certifications in sales or customer service are advantageous.
- Experience:
- 4-5 years in Dubai sales coordination, customer service, or a similar role, preferably in the ready-mix or construction industry.
- Skills:
- Strong communication and interpersonal skills.
- Proficiency in MS Office (Word, Excel, PowerPoint).
- Familiarity with ERP/CRM systems (e.g., Oracle, SAP).
- Organizational skills and attention to detail.
- Ability to multitask and work under pressure.
- Training:
- Training in sales operations, customer relationship management, or order management systems.
- Knowledge of ready-mix industry standards and processes.
Roles and Responsibilities
- Order Management:
- Receive and process customer orders for ready-mix concrete.
- Coordinate with production, dispatch, and logistics teams to ensure timely deliveries.
- Customer Relationship Management:
- Act as the primary point of contact for customer inquiries and complaints.
- Ensure customer satisfaction through effective communication and problem resolution.
- Sales Support:
- Assist the sales team in preparing quotations, proposals, and contracts.
- Track and follow up on leads and opportunities in the sales pipeline.
- Reporting and Documentation:
- Maintain accurate records of sales orders, customer interactions, and delivery schedules.
- Prepare regular reports on sales performance, customer feedback, and market trends.
- Coordination:
- Liaise with the operations team to monitor inventory and production schedules.
- Collaborate with finance to ensure timely invoicing and payment follow-ups.
- Compliance and Standards:
- Ensure adherence to company policies, safety standards, and customer requirements.
- Stay updated on industry regulations and standards.
Job Type: Full-time
Pay: AED7,000.00 - AED9,000.00 per month
Application Question(s):
- How much sales target you meet in one quarter?
- How many languages can you speak?
Experience:
- Ready Mix: 4 years (Required)
- Sales: 3 years (Required)
License/Certification:
- Driving License (Required)
Location: