Sales & Growth Manager - SME Digital Platform

About The Company (Confidential)

Our client is a fast-growing technology company delivering scalable, digital solutions designed specifically for small and medium-sized businesses (SMEs). The platform enables businesses to adopt customer-facing growth tools quickly, without complex setup, technical expertise, or additional staffing.

The company focuses on simplifying customer engagement and business growth through automation and mobile-first technology, supporting rapid adoption and scale across multiple SME sectors.

Role Overview

The Sales & Growth Manager will be responsible for driving large-scale adoption of a digital business platform among SMEs. This is a high-volume, growth-led role , not a traditional enterprise sales position.

The role requires creative acquisition strategies, experimentation with multiple channels, and the ability to scale small-ticket solutions across a wide SME base efficiently.

Key Responsibilities

Growth & Customer Acquisition

• Develop and execute scalable acquisition strategies targeting SMEs across retail, food & beverage, personal services, and related sectors
• Drive customer acquisition through referrals, partnerships, digital campaigns, and direct outreach
• Continuously optimize channels to improve reach, engagement, and conversion at scale
  
  

Product Adoption & Onboarding

• Clearly communicate platform value to SME owners with a focus on simplicity, speed, and immediate impact
• Enable rapid onboarding and early activation across a high volume of customers
• Implement initiatives that encourage organic growth and customer referrals
  
  

Pipeline & Performance Management

• Manage large volumes of inbound and outbound opportunities
• Track acquisition performance, conversion metrics, and growth KPIs using CRM and analytics tools
• Test, refine, and scale successful acquisition approaches based on data insights
• Report performance and market learnings to senior leadership
  
  

Collaboration & Market Insights

• Work closely with Marketing on campaigns, digital content, demos, and promotional initiatives
• Capture customer feedback to improve positioning, messaging, and adoption
• Experiment with new channels, incentives, and engagement models
  
  

Requirements

Ideal Candidate Profile

Experience

• 3-6 years in SME-focused sales, growth, or acquisition roles
• Experience with digital platforms, SaaS products, or mobile-first solutions preferred
• Proven ability to scale customer acquisition through non-traditional and high-volume approaches
• Comfortable managing thousands of small-ticket opportunities rather than enterprise deals
  
  

Skills & Attributes

• Entrepreneurial and growth-oriented mindset
• Strong understanding of SME decision-making behavior
• Excellent communication and persuasion skills
• Data-driven with a willingness to test, iterate, and optimize
• Highly energetic, self-motivated, and performance-driven
  
  

What Success Looks Like (12 Months)

• Achieved and exceeded SME acquisition and adoption targets
• Built repeatable, scalable growth channels
• Consistently met growth and performance KPIs
• Delivered insights that improved onboarding efficiency and customer adoption
  
  

Benefits

Monthly Salary: 15k AED + Benefits offered as per Company Policy