Sales Manager

Position Overview

Moore Home Services is seeking an experienced and results-driven Sales Manager to lead our Residential HVAC sales team. This role is responsible for driving revenue growth, developing high-performing sales professionals, and ensuring a consistent, ethical, and customer-focused sales experience. The ideal candidate is a hands-on leader who excels at coaching, accountability, and data-driven decision-making.

Key Responsibilities

• Lead, coach, and motivate the residential sales team to achieve and exceed revenue goals

• Develop, implement, and refine sales strategies to support HVAC service and replacement growth

• Review and update sales plans annually to align with company objectives

• Monitor and improve key performance metrics such as close rate, average ticket, and customer satisfaction

• Build and maintain strong customer relationships to drive trust, referrals, and repeat business

• Train, develop, and mentor sales team members through structured onboarding, coaching, and field training

• Conduct ride-alongs, performance reviews, and ongoing skill development

• Analyze market trends, competitor activity, and sales data to identify new opportunities

• Prepare and present sales performance reports to leadership

• Collaborate closely with the General Manager, Marketing, Operations, and Service teams to ensure a seamless customer experience

• Ensure all sales activities comply with company policies, CSLB regulations, and industry standards

Qualifications & Experience

• Minimum of 5 years of residential HVAC sales experience

• At least 2 years in a sales leadership or management role

• Proven experience training, coaching, and developing sales teams

• Strong leadership, communication, and interpersonal skills

• Demonstrated success driving revenue and improving sales performance

• Proficiency with CRM systems and Microsoft Office Suite

• In-depth knowledge of HVAC systems, products, and residential sales processes

Licensing & Requirements

• Must be eligible to obtain a Home Improvement Salesperson (HIS) license through the California Contractors State License Board (CSLB) upon hire

• Relevant HVAC certifications are a plus

Why Join Us?

• Ongoing opportunities for professional growth and advancement.
• Health insurance: Comprehensive medical, dental, and vision coverage.
• Retirement plan: 401(k) with company match.
• Generous vacation, holidays, and sick leave.
• A supportive, inclusive, and dynamic work environment focusing on teamwork and employee satisfaction.

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