Sales Manager

Job Summary
We are seeking an energetic and results-driven Sales Manager to lead our dynamic sales team and drive business growth. In this pivotal role, you will oversee daily retail operations, develop strategic sales initiatives, and foster a customer-centric environment. Your leadership will inspire team members to achieve their best, enhance store performance, and ensure exceptional customer service. This position offers an exciting opportunity for a motivated professional to shape sales strategies, manage diverse teams, and contribute to the overall success of our retail operations.

Duties

• Report directly to the site supervisor with daily updates on sales and incentives to attract clientel.
• Develop and implement innovative sales strategies aligned with company goals to boost revenue and market share.
• Oversee daily store operations including inventory management, merchandising, pricing, and POS (Point of Sale) systems.
• Conduct hiring interviews, employee orientation sessions, and ongoing training to build a skilled and knowledgeable team.
• Manage employee schedules, shift assignments, payroll processing, and performance evaluations.
• Maintain excellent customer service standards by resolving escalated issues promptly and ensuring a positive shopping experience.
• Monitor inventory levels, control stock replenishment, and oversee purchasing decisions to optimize store profitability.

Qualifications

• Proven management experience in retail sales or store management with supervising responsibilities.
• Strong negotiation skills combined with excellent communication abilities in multiple languages; bilingual skills are highly valued.
• Demonstrated expertise in recruiting, training & development, employee orientation, and team leadership.
• Proficiency in inventory control, bookkeeping, payroll processing, cash handling, and retail math.
• Familiarity with POS systems, merchandising techniques, pricing strategies, and marketing initiatives.
• Ability to handle multiple tasks efficiently with outstanding organizational skills and time management.
• Experience with wireless sales or grocery store operations is a plus; knowledge of retail math is essential. Join us as a Sales Manager where your leadership fuels our success! Bring your passion for retail management, your talent for motivating teams, and your commitment to delivering exceptional customer experiences. We offer a vibrant work environment that encourages growth—empowering you to excel in every aspect of your role!

Job Type: Full-time

Pay: $24.74 per hour

Work Location: Hybrid remote in Knoxville, TN 37932