Sales Manager – USA Packaging Campaign (Call Center)

Job Summary

We are looking for an experienced and results-driven Sales Manager to lead our USA-based Packaging Sales Campaign at our Lahore call center. The ideal candidate will have strong leadership skills, proven experience in outbound sales, and in-depth knowledge of the US packaging industry. You will be responsible for managing sales teams, driving revenue growth, and ensuring high conversion and quality standards.

Key Responsibilities

• Lead, manage, and motivate a team of sales agents working on the USA Packaging Campaign
• Achieve and exceed daily, weekly, and monthly sales targets
• Monitor call quality, conversion rates, and agent performance
• Train, coach, and onboard new sales agents
• Develop sales strategies and scripts to improve closing ratios
• Handle escalations and assist agents in closing high-value deals
• Prepare daily and weekly performance reports for management
• Ensure compliance with company policies and US client requirements

Requirements

• 1-2 years of experience as a Sales Manager or Team Lead in a call center
• Mandatory experience in USA Packaging Sales Campaign
• Strong understanding of outbound B2B sales
• Excellent English communication and negotiation skills
• Proven ability to manage night-shift teams
• Target-driven mindset with strong analytical skills
• Ability to work under pressure and meet deadlines

Preferred Skills

• Experience selling custom boxes, packaging, or printing services to US clients
• Strong CRM handling experience
• Leadership and team-building skills

Job Type: Full-time

Pay: Rs100,000.00 - Rs120,000.00 per month

Work Location: In person