Sales & Marketing Execution Coordinator

Sales & Order Execution Coordinator

BC Wood Products ? Richmond, VA

About BC Wood Products

BC Wood Products is a leading pallet manufacturer serving major industrial customers throughout the Mid-Atlantic region. Our customers rely on precision, speed, and reliability ? and our internal execution team is what makes that possible.

We are seeking a highly organized, detail-driven, process-oriented, and accountable professional to serve as the operational bridge between sales, customers, and production. This role requires someone who thrives on structure, consistency, and accuracy in a fast-paced manufacturing environment.

This is a key position within our organization and a strong opportunity for someone who takes pride in flawless execution and disciplined follow-through.

Position Overview

The Order Execution & Sales Coordinator ensures customer commitments made by sales are executed accurately, consistently, and on time.

You will manage the full order lifecycle from purchase order receipt through SAP entry, production scheduling, and internal coordination ? ensuring every step is handled with precision and adherence to process.

This role requires strong attention to detail, process discipline, proactive communication, and ownership of outcomes to keep operations running smoothly behind the scenes.

Primary Responsibilities

Order Execution

• Manage centralized orders email inbox with strict organization and prioritization
• Review customer purchase orders for accuracy, completeness, and compliance with internal requirements
• Enter and maintain orders within SAP ERP system with high accuracy and consistency
• Verify pricing, quantities, delivery dates, and specifications against internal and customer records
• Ensure orders are properly placed into production scheduling systems in alignment with capacity
• Perform daily order verification, reconciliation, and exception resolution
• Maintain disciplined documentation and audit-ready order tracking

Sales Coordination

• Support sales team with accurate, timely order status updates
• Communicate directly with customers regarding order details, confirmations, and changes
• Assist with order modifications, corrections, and follow-ups with strict attention to detail
• Ensure seamless handoff from sales communication to operational execution with zero gaps

Operational Coordination

• Work closely with production, logistics, and purchasing teams to ensure alignment
• Identify potential issues early through proactive review of order data and schedules
• Maintain structured, clear, and consistent internal communication across departments
• Support continuous improvement of order flow, accuracy, and process efficiency

What Success Looks Like

• Orders move cleanly and accurately from customer ? SAP ? production without error
• No lost, missed, or mis-entered orders
• High degree of order accuracy and schedule integrity
• Strong internal confidence in data, communication, and execution
• Customers receive consistent, timely, and accurate service
• Processes are followed consistently with minimal exceptions