Sales & Marketing Support Specialist

Description:

We are looking for a highly organized, experienced Sales and Marketing Support Specialist to support a fast-moving, small but mighty global marketing team. This role is critical in planning, executing, and recapping more than 100 events annually across two brands. Responsibilities include full-cycle event strategy and execution, including lead management, performance tracking, and ROI reporting.

In addition to leading all event coordination, this individual will wear multiple hats and support additional marketing efforts such as social media management, email marketing, content creation, and other campaign initiatives. The ideal candidate is a proactive self-starter who thinks strategically, takes ownership, and understands how to drive sales through well-executed marketing campaigns and initiatives. This person naturally resonates with our core values of Get it Done, Ownership, Family, Creative, and Growth Minded.

This role requires someone who works collaboratively as a team player while confidently operating with minimal direction. They bring initiative, strong judgment, and the ability to anticipate needs in a lean environment. The role reports directly to the Marketing Director and collaborates cross-functionally with Sales, Culinary, Customer Experience, and Leadership.

Key Responsibilities:

Event Management

• Own the full lifecycle of all events, trade shows, rep group trainings, customer visits, and related initiatives
• Manage event calendars, deadlines, and deliverables to ensure seamless execution
• Handle pre-show logistics including booth orders, shipping coordination, travel schedules, PR opportunities, meeting scheduling, and onsite requirements
• Assist in creation of event materials including, backdrops, literature, banners, giveaways, etc.
• Oversee onsite setup and brand presentation for both TurboChef and CookTek
• Manage post-show follow-up including workflows, email campaigns, data cleanup, performance reporting, and ROI tracking

Marketing Support

• Contribute to social media, content planning, scheduling, and performance reporting
• Support email marketing campaigns and customer communication through HubSpot
• Assist with content creation, campaign execution, and brand initiatives
• Coordinate asset requests, project timelines, and internal marketing workflows
• Maintain branded templates, presentations, and sales materials with a polished, professional finish

Requirements:

Required Qualifications

• 3–5 years of experience in marketing, events, or project management
• Proven experience coordinating a high volume of events annually
• Proven track record of driving and reporting measurable ROI from marketing events and strategic initiatives
• Moderate travel required
• Fully in-office position
• Strong organizational and time management skills
• Strategic thinker with the ability to operate independently and prioritize effectively
• Strong communication and presentation skills
• Ability to manage multiple deadlines across two brands with minimal supervision
• Comfortable in a collaborative, fast-paced environment

Preferred Skills and Abilities

• Sales background or experience talking about products confidently to customers
• Experience in commercial equipment, foodservice, or manufacturing
• Eye for design, brand consistency, and professional presentation
• Bilingual in English and Spanish preferred
• International sales or marketing experience preferred
• Ability to analyze performance and recommend ROI improvements
• Experience using HubSpot or similar CRM platforms
• Adobe Suite experience, including Premiere, InDesign, and Photoshop