Sales & Office Coordinator

About Maxco Metals

Maxco Metals is a custom sheet metal fabrication shop serving contractors, businesses, and homeowners in the metal roofing construction industry. We are known for quality craftsmanship, responsive service, and long-term customer relationships.

We are a growing company with a supportive management team, opportunities for advancement, competitive benefits, and a commitment to developing employees who want to build a long term career.

Position Overview

We are seeking a highly organized, detail-oriented Sales & Office Coordinator to become a key member of our team. This position serves as the primary point of contact for customers and plays a critical role in keeping our office and production operations running smoothly.

The successful candidate will eventually take ownership of a large portion of our customer relationships - making professionalism, accuracy, and strong communication skills essential.

Detailed training is available; however, candidates should already possess strong general office and computer skills and demonstrate the ability to learn new systems quickly.

Key Responsibilities

• Answer incoming customer calls and emails professionally and promptly
• Gather project information and accurately enter customer orders
• Prepare estimates, invoices, and customer documentation using QuickBooks
• Learn and understand Maxco Metals products, services, and pricing
• Maintain customer records, pricing information, and order history
• Communicate effectively with customers, vendors, and coworkers
• Assist with administrative projects and additional tasks as needed

What Success Looks Like

The right candidate is someone who:

• Produces accurate work with minimal errors
• Communicates professionally in emails, phone conversations, and written documents
• Learns new processes quickly and retains information
• Takes ownership of responsibilities without needing constant direction
• Identifies productive work during slower periods
• Builds trust with customers through responsiveness and attention to detail

Qualifications

Required:

• Minimum 2 years of customer service, sales knowledge, office administration, order processing, or similar experience
• Strong computer skills, including Microsoft Outlook, Word, and Excel
• Experience with data entry and maintaining accurate records
• Strong written and verbal communication skills
• Excellent attention to detail and organizational skills
• Ability to manage multiple priorities in a fast paced environment

Preferred but not required:

• Experience in manufacturing, fabrication, construction, or related industries
• Bilingual (English/Spanish)

Additional Considerations:

Candidates selected for interviews may be asked to complete a brief skills assessment involving email communication, spreadsheet usage, and basic business math.

Why Join Maxco Metals?

At Maxco Metals, you're more than just an employee, you're a valued member of a close knit team where your contributions are noticed and appreciated. As a growing small business, we provide opportunities to take on meaningful responsibilities and develop new skills.

We believe that a positive workplace starts with great people. That's why we foster a supportive, team oriented environment where employees work together, help one another succeed, and take pride in delivering quality work. From company lunches and employee appreciation events to celebrating team accomplishments, we strive to create a workplace that people genuinely enjoy being a part of.

If you're looking for a long-term career with opportunities for growth, a collaborative culture, and a company that values your hard work, Maxco Metals may be the right fit for you.

Job Type: Full-time

Pay: $21.00 - $24.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Health insurance
• Paid time off

Application Question(s):

• Please briefly explain any positions on your resume that lasted less than one year.

Education:

• High school or equivalent (Required)

Experience:

• Customer service: 2 years (Required)
• Data entry: 1 year (Required)
• B2B sales: 1 year (Required)

Work Location: In person