Sales Operations Manager

Key Responsibilities:

• Collaborate with supply chain and distro partners to confirm product availability, order cutoffs, and delivery schedules.
• Identify and implement process enhancements to streamline order accuracy, reporting, and communication with Distro partners.
• Lead weekly communication syncs with Sales and Distro teams to align on delivery schedules, promotions, and priorities.
• Partner with the National Director to design and implement scalable data solutions across states.
• Build and maintain weekly reports tracking order accuracy, inventory age, and fulfillment metrics.
• Support the rollout of new product launches across multiple states, ensuring the Sales team has all necessary tools, pricing, and assets.
• Help prepare sales teams for large state promotions and seasonal programs (4/20, 7/10, Green Wednesday, etc.)
• Assist with state expansions, onboarding new partners, and establishing operational infrastructure.
• Coordinate trade show participation with the marketing team, ensuring logistics, materials, and post-show reporting are completed.
• Train and mentor Sales Operations Coordinators and Specialists across regions.
• Ensure Sales adherence and alignment with national SOPs checklists and workflows – helping hold accountability within the department.
• Oversee the ordering and logistics of displays, signage, and other merchandising assets in coordination with Marketing and Field teams.
  
  Note: This job description in no way states or implies that these are the only duties to be performed by the employee(s) incumbent in this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. All duties and responsibilities are essential functions and requirements and are subject to modification to accommodate individuals with disabilities.

Qualifications:

Technical Skills & Abilities:

• 3–5 years of experience in Sales Operations, Distribution Operations, or Logistics in the Cannabis Industry.
• Strong understanding of cannabis order flow, compliance documentation, and fulfillment processes.
• Proficiency in data systems and platforms required (Airtable, Salesforce, Excel, Leaflink)
• Understanding of database and data integrity principles
• Deep Understanding of sales processes, methodologies, and best practices.

Core Competencies:

• Exceptional attention to detail — accuracy and timing are everything.
• Excellent communicator — clear, proactive, and professional across departments.
• Organized and reliable — thrives on checklists, SOPs, and follow-through.
• Problem solver — identifies issues quickly and drives solutions before they escalate.
• Adaptable and calm — operates effectively in a fast-paced, evolving industry.

Requirements:

• Must be at least 21 years of age.

The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Must be able to push, pull, move, and/or lift a minimum of 20 lbs. to a minimum height of 5 feet and able to push, pull, move, and/or carry such weight a minimum distance of 50 feet.
• Prolonged periods of standing, sitting at a desk, and working on a computer
• Must be able to access and navigate each department at the organization's facilities.
• Ability to get in and out of vehicle and walk up and down stairs during your shift.
• Must be able to stand, sit for prolonged periods of time, bend, kneel, squat, and twist.

Company:

Are you interested in working for the world's largest cannabis market with a footprint that covers the entire breadth of the state of California? Are you someone who wants to be part of the growth of a fast-growing industry? At IGS Solutions LLC, our mission is clear: to provide the ultimate one stop shop cannabis experience by offering exceptional customer service and diversified products. We strive to build long-term customer loyalty. We are building a consumer-centric organization that is focused on sharing the transformational potential of cannabis with the world.

Our STIIIZY product line is one of the best-selling cannabis brands in the market today and has claimed the title of the best-selling vape brand across all BDSA-tracked markets and best-selling brand overall in the California market! We are rooted in California, but we currently have operations in Nevada and Washington with plans to soon expand to Michigan. Additionally, we are currently building distribution networks for future markets in more than 60 countries!

We recognize that our employees are at the center of our success, and we take pride in a corporate culture that emphasizes our core values: Influence, Inspire, Innovate, Win, & Grow!

Our employees come from a wide range of retail backgrounds, each bringing their own unique skills and talents to the table as we work together to continue our incredible growth.? If you are interested in partaking in the journey of building a nationally recognized and leading brand, we want to hear from you!

Benefits & Compensation:

All employees are provided competitive compensation and paid training.

We offer a range of benefits packages based on employee eligibility*, including:

• Paid Vacation Time, Paid Sick Leave, Paid Holidays, Parental Leave.
• Health, Dental, and Vision Insurance.
• Employee Assistance Program.
• 401k with generous employer match.
• Life Insurance.
• Employee discounts on products and services.

• Additional details about compensation and benefits eligibility for this role will be provided during the hiring process.

We provide equal employment opportunities to all employees and applicants for employment and prohibit discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.