Sales Operations Officer

Job Description:

We are looking for a proactive and detail-oriented Sales Operations Officer to support our daily operations. The role involves maintaining accurate records, coordinating with internal teams, and ensuring smooth workflow through timely task management.

Key Responsibilities:

· Update and maintain CRM system with accurate and timely data.

· Manage filing and record-keeping for all office documents.

· Perform account reconciliation and assist in financial record maintenance.

· Coordinate with the sales team for data collection, updates, and reporting.

· Enter and manage customer complaints in CRM, ensuring timely follow-up and resolution.

· Handle data entry tasks as per departmental requirements.

· Assist in the preparation and generation of payment invoices.

Requirements:

· Bachelor’s degree in Business Administration, Commerce, or a related field (preferred).

· 1–2 years of relevant experience in office assistance, accounts, or administration.

· Proficiency in MS Office (Excel, Word, Outlook)

· Strong organizational, multitasking, and communication skills.

· Ability to work independently with attention to detail.

Location: Lahore

Job Type: Full-time

Work Location: In person