Sales Operations Supervisor

The Sales Operations Supervisor is responsible for supporting and streamlining sales operations to ensure efficiency and accuracy. The role maintains effective client communication and ensures high-quality data management, while providing timely reporting, actionable insights, and comprehensive administrative support to drive informed business decisions.

Tasks, Roles & Responsibilities:

• Prepare and organize sales files and documentation to support sales activities.
• Manage correspondence and communication between the sales team and clients.
• Monitor customer accounts and maintain accurate, up-to-date records in the CRM system.
• Support the sales process by handling applications, asset registration, and agreement preparation and signing.
• Ensure all sales forms and required documentation are correctly completed, filed, and properly archived (hard and soft copies).
• Maintain high data quality by continuously monitoring, updating, and validating client information in coordination with Client Care and the Call Centre.
• Track sales targets and provide timely data and insights to support sales team performance.
• Prepare and generate daily, weekly, monthly, and annual sales performance and activity reports.
• Document customer feedback, follow-up status, and share insights with the Sales Supervisor.
• Support clients and visitors at company premises and perform additional tasks as assigned by Sales Management.

Qualifications:

• Saudi National is required
• Bachelor’s degree in Business Administration or a related field
• Minimum of 7 years of total professional experience
• At least 5 years of experience in the real estate sector
• Minimum of 3 years of experience working on NHC projects
• Previous experience in real estate, banking, or insurance industries
• No professional certification required
• Proficiency in Arabic with good command of English
• Strong working knowledge of Microsoft Office applications