Sales Person / Guest Relations Officer

Requirements:

• Minimum 3 years of experience working with reputable retail brands or well-known hotels/hospitality groups in Pakistan.
• Must be smart, well-groomed, and professional in appearance and conduct.
• Strong communication, presentation, and customer-handling skills.
• Ability to confidently deal with high-end customers and maintain a premium service standard.
• Pleasant personality with a positive attitude and strong interpersonal skills.
• Basic understanding of sales processes, customer service protocols, and complaint-handling.
• Proficiency in using POS systems, CRM tools, or front-desk software (if applicable).
• Ability to work under pressure and manage multiple tasks efficiently.

Key Responsibilities:

• Greet and assist customers/guests, ensuring a warm and professional welcome.
• Understand customer needs and recommend suitable products/services.
• Maintain store/desk presentation, ensuring a clean and organized environment.
• Handle customer queries, concerns, and complaints with professionalism.
• Build and maintain strong relationships with customers to encourage repeat business.
• Prepare daily sales/guest reports and ensure accurate record-keeping.
• Collaborate with internal teams (sales, front desk, operations) for smooth service delivery.
• Ensure adherence to brand standards and deliver a premium customer experience at all times.

Job Type: Full-time

Pay: Rs45,000.00 - Rs50,000.00 per month

Work Location: In person