Role Description
This is a full-time on-site role for a Sales Representative - Arabic, located in Karachi Division. The candidate will be responsible for actively identifying sales leads, building and maintaining client relationships, and presenting products and services to potential clients. Tasks include negotiating contracts, providing customer support, following up on leads, and achieving sales targets. The role requires effective communication with both internal teams and external stakeholders to ensure customer satisfaction and business growth.
Full job description What You’ll Get Your Hands On:
- Ability to manage a large number of incoming calls and chats.
- Identify and assess customers’ needs to achieve satisfaction.
- Build sustainable relationships and trust with customer accounts through open and interactive communication.
- Demonstrate availability for all requirements and have a good attitude to receive customer frustration and change bad customer perceptions of service.
- Provide accurate, valid, and complete information by using the right methods/tools.
- Follow communication procedures, guidelines, and policies.
- Be the customer's advocate and give priority to his escalations to ensure high efficiency and resolution.
The Magic You Bring
- Strong phone contact handling skills and active listening.
- Should have good leadership skills, ability to guide junior team members
- Minimum academic qualifications: Intermediate/OA Levels.
- Proven experience of at least 1 year in the customer service department (Call Centre).
- Familiarity with industry practices and professional standards.
- Excellent in English or Arabic language (written, oral, and presentation)
- Able to use computer software efficiently including MS Office [Word, Excel, PowerPoint]
- Able to work in rotational shifts
NOTE:INTERESTED CANDIDATE CAN SEND THERE RESUME DIRECT AT WHATSAPP 03322990907 OR SHARE AT mosamanaushad@gmail.com
Pay: Rs60,000.00 - Rs100,000.00 per month
Work Location: In person