Sales Specialist - Apparel

Overview

Full time

ONSITE

CompanyVision

To be the market-leading cycling retailer, educator & experience provider in the GCC.

CompanyMission

TogrowtheparticipationinCyclingandTriathlontoimprovewellbeingandhappiness.

CompanyValues

Excellence Passion Integrity Innovation Commitment

RolePurpose

AsanApparelSales special istWolfi's,yourepresentthebrandbydeliveringexpertproduct knowledgeandexceptionalcustomerservice.Youcreateengagingin-storeexperiencesby understandingcustomerneeds,guidingproductselection,andprovidingafter-salessupportto everyrider.

Responsibilities

• Deliver a world-class customer experience by providing tailored advice and expert guidance.
• Drivepersonalandstoresalestargetsthroughdeepproductknowledgeandconsultativeselling.
• Build long-term relationships with customers through trust, follow-up, and service excellence.
• Leadcustomersthroughthefullsalesprocess.

Product & Technical Knowledge

• Maintainstrongexpertiseinthefullproductrangeofapparelandaccessories.
• Stayinformedaboutproductupdates,trends,andcyclinginnovations.
• Confidentlyhandletechnicalcustomerinquiriesandofferappropriatesolutionsoralternatives.
• Ensureoptimalpresentationofmerchandiseanddisplays.
• Supportrestocking,tagging,andlayoutexecutioninlinewithbrandguidelines.
• Conductregularstockchecksandproactivelyflaglowinventoryorcustomerrequests.

Team & Culture Contribution

• Supportteammembers,shareknowledge,andmaintainapositiveworkingenvironment.
• Participateinproducttraining,teamrides,andstoreinitiatives.
• RepresenttheWolfi'sbrandwithprofessionalismandpassioninallcustomerandteam interactions.

Requirements

• 3-4 years of experience in retail or customer-facing roles, ideally in cycling, sports, or lifestyle retail.
• Deeppassionforcyclingandagenuineinterestinthecyclingcommunity.
• Strong sales acumen and customer-centric mindset.
• Excellent communication, interpersonal, and problem-solving skills.
• Proficiency in English, other languages is a plus.

Ideal Candidate

• Apassionatecyclistorenthusiastwhothrivesonconnectingpeopletotherightgear.
• Energetic and goal-oriented with a love for delivering memorable customer experiences.
• Aconfidentcommunicatorwithahighsenseofaccountabilityandattentiontodetail.
• Someone who values teamwork, thrives in a high-performance culture, and is ready to grow.