Sales Support Administrator

Key Responsibilities Sales & Administrative Support

• Assist the sales team with order processing, client onboarding, and CRM updates.
• Manage internal documentation, filing systems, and correspondence.
• Schedule meetings, prepare presentations, and support sales events or exhibitions.

KYC Documentation

• Collect, verify, and manage Know Your Customer (KYC) forms and related compliance documents.
• Liaise with clients to ensure all KYC requirements are met in accordance with UAE regulations.
• Coordinate with compliance/legal teams to resolve documentation issues.

Quotation Management

• Prepare, review, and issue accurate sales quotations in coordination with the sales team.
• Track quotation status and follow up with clients to ensure timely responses.
• Maintain a quotation database and generate periodic reports.

Customer Service

• Respond to client inquiries and provide timely updates on orders, quotations, and documentation.
• Maintain strong relationships with clients and internal stakeholders.

Skills Requirements

• Proven experience in a sales support or administrative role, preferably in the UAE.
• Strong understanding of quotation processes and KYC compliance.
• Proficiency in MS Office and CRM platforms.
• Excellent communication and organizational skills.
• Ability to multitask and work under pressure in a fast-paced environment.