Overview
Join our dynamic team as a Sales Support I and become a vital part of our customer-focused sales environment! In this energetic role, you'll assist the sales team by providing exceptional support to ensure smooth operations, enhance customer satisfaction, and drive sales success. This position offers a fantastic opportunity to develop your skills in customer service and sales while contributing to a vibrant, fast-paced organization committed to growth and excellence.
Duties
- Respond promptly to customer inquiries via phone, email, or in person, delivering friendly and professional support.
- Assist the sales team with order processing, data entry, and maintaining accurate records of transactions.
- Support the preparation of sales materials, proposals, and presentations to help close deals effectively.
- Coordinate with customers to schedule appointments, follow up on inquiries, and ensure their needs are met efficiently.
- Collaborate with team members to ensure timely delivery of products or services and resolve any issues that arise during the sales process.
- Maintain organized files of customer information, sales activities, and product details for easy access and reference.
- Contribute to a positive team environment by sharing feedback and supporting continuous improvement initiatives.
Requirements
- Proven experience in customer service or sales support roles is preferred but not required; enthusiasm for helping others is essential.
- Strong communication skills with the ability to listen actively and respond clearly.
- Ability to multitask effectively in a fast-paced environment while maintaining attention to detail.
- Proficiency with basic computer applications such as MS Office Suite (Word, Excel) and CRM systems is desirable.
- A proactive attitude with a willingness to learn and grow within the sales support field.
- High school diploma or equivalent; additional education or certifications related to sales or customer service are a plus. Embark on a rewarding journey where your energy and dedication will make a real impact! We’re excited to support your professional development as you help us deliver outstanding service and drive our sales success forward.
Pay: $25.00 - $30.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee discount
- Health insurance
- Opportunities for advancement
- Vision insurance
Work Location: In person