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Sales Support Specialist

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Description:

Job Role: Sales Support Specialist

Employment Type: Full-Time; Salary, Exempt from Overtime.

Location: HQ; Pendleton Office; Hybrid Opportunity (4:1)

Reports to: Controller

Salary Range: $40-60,000

Company Overview:

Nutrition 101 LLC – headquartered in Pendleton, IN - is a leader in eco-friendly waste handling and innovative food lifecycle management solutions. We help food processors, manufacturers, and retailers maximize value by turning food byproducts into sustainable resources, from upcycled livestock feed to comprehensive waste management services. For more information about 101, check us out online at www.101.us.

Position Overview: The Sales Support Specialist role will play a pivotal role in supporting our sales and go-to-market operations by providing back office and administrative support to sales operations. This role will require proactive engagement with multiple departments and levels within the organization and will be responsible for processing, validating and reviewing customer charges, invoices and payables associated with the sales process.

Key Responsibilities:

  • Fully support sales personnel in all aspects of finance, including volume, billing setup, and monitoring.
  • Review sales orders/contracts and customer invoicing to ensure accuracy and compliance.
  • Support sales and finance to meet customer/vendor reporting and invoicing.
  • Review customer/vendor statements and research discrepancies.
  • Regularly communicate with customers and vendors to resolve billing issues and provide timely information.
  • Perform a variety of administrative and financial support tasks, including managing documentation requests, verifying customer account status, and assisting with monthly financial close activities.
  • Act as a liaison between sales, finance, and operations to resolve issues and enhance overall process efficiency.

Qualifications:

  • High School Diploma, required. Associates or greater, preferred.
  • A minimum of 2 years’ experience reviewing contracts/invoicing and conducting data entry/analysis or similar experience.
  • Strong business acumen with experience in recycling commodities preferred.
  • Experienced with Microsoft Office Suite, particularly Microsoft Excel.
  • Strong mathematical, analytical-thinking, and problem-solving skills with the ability to adeptly communicate and present financial data.
  • Excellent communication and customer-service skills.
  • Well organized with the ability to meet multiple deadlines simultaneously.
  • Self-motivated, proactive, and collaborative.
  • Detail-oriented with a high level of accountability to deliver quality work under pressure.

Benefits:

  • Competitive Base Salary DOE + Performance Based Bonuses
  • Medical, Dental, Vision
  • Free Telemedicine for Primary Care, Urgent Care, and Mental Health
  • $25k Group Life & ADD + Voluntary Life for Self or Dependents
  • Short-Term Disability, Long-Term Disability
  • Critical Illness & Accident Insurances
  • 401k with up to 4% Company Match
  • Company Holidays & Paid Time Off
  • Employee Assistance Program
  • Collaborative and Supportive Work Environment
  • Employee Empowerment Program
  • Flexible Working Arrangement

Application Instructions:

If you are interested in joining a growing, sustainability-focused organization and have a strong attention to detail with a passion for supporting sales and financial operations, apply today by submitting your resume and cover letter outlining your relevant experience and why you believe you are the ideal candidate for this role to jobs@101.us.

Nutrition 101 is owned by Palo Alto, CA based Altamont Capital Partners. Founded in 2010, Altamont Capital Partners is a private equity firm with over $4.5 billion of capital under management, focused primarily on making long term, control investments in middle market businesses. Altamont is often drawn to companies undergoing a transition, either operational or strategic, which they believe they can help navigate. Their approach relies on partnering with strong management, supporting the business with considerable resources, and bringing a constructive and pragmatic mindset to drive significant long-term value. The firm primarily seeks to invest in the business services, financial services, healthcare, technology, consumer, retail, aerospace and defense sectors. For more information, please visit https://www.altamontcapital.com/

Requirements:

Physical Requirements:

  • Prolonged periods of sitting at a desk and working on a computer.
  • Frequent use of hands and fingers for typing, data entry, and handling office equipment.
  • Regular use of computers, telephones, and video conferencing tools.
  • Ability to work in a fast-paced environment with shifting priorities and multiple deadlines.
  • Occasional standing, walking, bending, or reaching as needed.
  • Ability to lift or move up to 10–15 pounds occasionally (e.g., files, laptops, office materials).
  • Visual and auditory ability to review detailed financial data and communicate effectively with customers, vendors, and internal teams.

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