Sales / Telesales Executive with Stationery Experience (Philipino / Africa)

Key Responsibilities

• Outbound Calls: Contacting potential or existing customers to introduce products/services, promote offers, and generate leads.
• Inbound Calls: Answering questions, addressing concerns, and guiding customers through purchases.
• Sales & Persuasion: Using scripts, asking questions to identify needs, negotiating, upselling, and closing deals.
• Data Management: Accurately recording customer info, interactions, orders, and follow-ups in the CRM.
• Customer Relationship Management: Building rapport, ensuring satisfaction, and encouraging repeat business.
• Product Knowledge: Staying updated on all offerings, features, and new products.
• Target Achievement: Consistently meeting or exceeding daily/monthly sales quotas and KPIs.

Essential Skills & Requirements

• Excellent verbal communication, listening, and interpersonal skills.
• Patience, persistence, and a persuasive attitude.
• Ability to follow scripts while adapting to customer needs.
• Strong organization and data entry skills.
• Resilience to handle rejection and manage stress.
• Familiarity with CRM software and databases.

Job Type: Full-time

Pay: AED3,000.00 - AED4,500.00 per month