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Job Summary
The
Salesforce.com Architect
will be responsible for Managing
Salesforce.com implementation & Development for our customers in the MENA region along with our Salesforce Team.
Essential Duties
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Managing Implementation and configuration projects for Salesforce.com.
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Analyze and resolve customer problems effectively in a timely manner.
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Understand the ins and outs of Salesforce so you can create the right solution to solve your client’s unique challenge
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Create detailed documentation for implementations, guides, and training.
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Plan, coordinate and balance multiple projects at the same time.
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Update project status using the provided project management tools.
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Deliver Training for the team members on Salesforce and Professionally on email writing, customer support, documentation, etc..)
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Encourage team members including communicating team goals and identifying areas for new training or skill checks
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Managing the relationship with the client and all stakeholders, creating and maintaining comprehensive project documentation.
Minimum Qualifications
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Minimum 5 years experience as a team leader or a supervision role.
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Good knowledge of any CRM/ERP implementation.
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Time management skills.
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Team Leader; focused; dedicated.
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Good Communication Skills
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Fast learning
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Analyse customer needs, write a specification document
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Customer service orientation and professionalism
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PMP / certification is a plus.
Minimum Technical Qualifications
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That would be General Cloud Computing knowledge, advanced Java or C#, intermediate Javascript and HTML and CSS.
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4 -6 years of work experience on Salesforce.com in of them (Admin, Developer Or Consulting)
Compensation And Benefits
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Competitive salary; commensurate with experience
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Entrepreneurial working environment
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Flexible working arrangements.
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Annual profits share.
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21 working days annual leave.
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A rare chance to be a part of a game-changing industry and experience the opportunity to help steer the direction of the Cloud 11 story!.