Salesforce Engineer / Administrator (Junior–Mid Level)(Path to Architect)

United States (Remote)

Full-time - US

Experience : 2-5 years

Posted: Mar 13, 2026

Position Summary

FranklinWH is a rapidly expanding company determined to become the leader in the global energy home storage system (ESS) industry. FranklinWH offers whole home energy solutions typically coupled with solar PV systems, bringing households into the modern all-electric future. Though founded by experts in power electronics, BMS and EMS, FranklinWH is equally focused on energy management software while also providing top level service to our partners and customers. FranklinWH is expanding its global footprint, relying on an industry leading supply chain. This is an exciting time to be at a fast-growing company in a fast-accelerating industry.

Role Overview

We are seeking a hands-on Salesforce Engineer / Administrator to support the design, configuration, and ongoing evolution of our Salesforce platform. This role sits at the intersection of administration, light architecture, integrations, and business enablement, and is ideal for someone who wants broad exposure across Salesforce rather than a narrow specialization.

This role will work closely with the TI Program Manager, business stakeholders, and external vendors to translate requirements into scalable, well-governed Salesforce solutions. While this is not a senior architect role, the position offers a clear growth path into solution architecture as the platform matures.

Responsibilities

Key Responsibilities

Salesforce Configuration & Administration

Configure and maintain objects, fields, record types, page layouts, flows, validation rules, and automation
Manage profiles, permission sets, role hierarchy, sharing rules, and access governance
Support release management, sandbox strategy, and deployments (Change Sets / DevOps tools)
Monitor system health, data quality, and adoption metrics

Business Enablement & Requirements Translation

Partner with the TI Program Manager to intake business requirements and clarify scope
Translate operational, sales, and service needs into Salesforce solutions
Support user onboarding, enablement, and documentation
Troubleshoot issues and provide Tier 2 Salesforce support

Data, Reporting & Governance

Assist with data modeling, field usage analysis, and best practice implementation
Build and maintain reports and dashboards for Sales, Service, and Leadership
Support data governance initiatives (field history tracking, auditability, data dictionary alignment)
Ensure changes align with security, compliance, and scalability standards

Integrations & Automation Support

Support integrations with adjacent systems (e.g., LMS, ticketing, document management, automation platforms)
Assist with OAuth, connected apps, API users, and integration troubleshooting
Partner with vendors and internal teams on integration testing and rollout

Documentation & Process Discipline

Maintain clear documentation for configurations, processes, and architectural decisions
Support standardized intake, approval, and change management workflows
Contribute to continuous improvement of Salesforce governance and operating models

Qualifications And Experience

Required Qualifications

2–5 years of hands-on Salesforce experience (Admin, Engineer, or hybrid role)
Experience supporting real-world business processes in Sales and Service Cloud
Strong understanding of Salesforce core platform concepts (objects, automation, security)
Comfortable working in sandbox and production environments
Ability to translate ambiguous business needs into concrete technical solutions
Strong documentation and communication skills

Preferred Qualifications

Salesforce Administrator certification (required within 6–12 months if not already held)
Exposure to Sales Cloud, Service Cloud, or Experience Cloud
Familiarity with integrations, APIs, or automation platforms (e.g., Workato, Zapier, MuleSoft, etc.)
Experience supporting data cleanup, field rationalization, or system migrations
Interest in growing toward solution or technical architecture

Compensation And Benefits

What Success Looks Like in This Role

Salesforce changes are delivered cleanly, predictably, and with proper documentation
Business teams feel supported and understand how to use Salesforce effectively
Technical debt is reduced over time, not increased
Integrations are stable, secure, and well-governed
The TI Program Manager can focus on strategy and roadmap while trusting execution

Growth Path

This role is designed to grow into a Senior Salesforce Engineer or Solution Architect position as platform complexity increases. The individual will gain exposure to system design decisions, cross-platform integrations, and enterprise governance models.

FranklinWH offers a competitive salary plus fully comprehensive benefits and a performance bonus package based on an annual objective achievement. Our generous benefits package includes:

a 401(k) Retirement Plan.

medical/dental/life/disability program.

PTO, and sick days.

Life insurance and long-term disability.

Generous Travel Per Diem.

FranklinWH is an Equal Opportunity Employer (EOE). Qualified applicants are considered for employment without regard to age, race, color, religion, sex, national origin, sexual orientation, disability, or veteran status.

Agency applications will not be considered.

Similar jobs