Salesforce Service Cloud Developer

We are looking for an experienced Salesforce Service Cloud Developer to design, develop, and implement scalable customer service solutions. The ideal candidate will have strong hands-on expertise in Apex, Lightning Web Components (LWC), Service Cloud configurations, and integrations, along with experience supporting enterprise-grade Salesforce implementations.

Key Responsibilities

• Develop, customize, and enhance Salesforce Service Cloud features including Cases, Flows, Omni-Channel, and Knowledge
• Design and implement Apex classes, triggers, Lightning Web Components (LWC), and custom solutions
• Configure and maintain automation using Flows, Process Builder, and Validation Rules
• Build and manage integrations with external systems using Salesforce APIs (REST/SOAP)
• Support deployments, bug fixes, enhancements, and production support activities
• Collaborate with Salesforce Architects, Admins, and business stakeholders to translate requirements into technical solutions
• Ensure code quality, performance optimization, security compliance, and adherence to Salesforce best practices
• Participate in code reviews, testing, and CI/CD processes

Required Skills & Experience

• 5–8+ years of hands-on Salesforce development experience
• Strong expertise in Apex, Lightning Web Components (LWC), SOQL, and Salesforce APIs
• Proven experience with Service Cloud configuration and customization
• Experience with CI/CD pipelines, deployments, and version control systems
• Solid understanding of Salesforce security model, governor limits, and performance tuning
• Experience working in Agile/Scrum environments

Preferred Qualifications

• Salesforce Developer and/or Service Cloud certifications
• Experience with enterprise-scale Salesforce implementations
• Strong communication and stakeholder management skills

Job Type: Full-time

Pay: ₹30,000.00 - ₹40,000.00 per month

Work Location: In person