Salesperson

Job Description – Salesperson (Retail Store)

Company: Golden Threads of Assam

Location: Golden Threads of Assam – Retail Outlet

Employment Type: Full-time / Store-based

About the Brand

Golden Threads of Assam is a heritage-driven brand dedicated to preserving and promoting Assam’s traditional handloom, especially authentic Muga silk and handcrafted textiles. Through our retail outlet, we aim to offer customers a premium, culturally rich shopping experience while supporting local artisans and weavers.

Role Overview

The Salesperson will be responsible for managing day-to-day retail sales activities at the Golden Threads of Assam store. This role requires excellent customer handling skills, product knowledge, and the ability to convert walk-in customers into satisfied buyers while maintaining the brand’s premium and cultural identity.

Key Responsibilities

· Greet customers warmly and provide a pleasant in-store shopping experience.

· Understand customer requirements and recommend suitable products (Muga silk sarees, fabrics, stoles, handcrafted items, etc.).

· Explain product details including fabric quality, weaving process, care instructions, and heritage value.

· Achieve daily and monthly sales targets assigned by the management.

· Handle billing, cash, UPI, and card transactions accurately.

· Maintain cleanliness, visual merchandising, and proper display of products inside the store.

· Manage stock at the outlet, including receiving items, arranging inventory, and reporting shortages or damages.

· Coordinate with the store in-charge/management for replenishment and sales reporting.

· Handle basic customer queries, complaints, and exchanges politely and professionally.

· Support store promotions, festive sales, exhibitions, and special campaigns.

Required Skills & Qualifications

· Minimum 1–3 years of experience in retail sales (handloom, textiles, apparel, fashion, or lifestyle products preferred).

· Good communication skills in Assamese / Hindi / English (any two preferred).

· Strong customer service and interpersonal skills.

· Basic understanding of billing systems and POS machines.

· Honest, presentable, and well-groomed personality.

· Willingness to work on weekends and during festive seasons.

Preferred Qualities

· Interest or background in handloom, textiles, fashion, or Assamese culture.

· Ability to upsell and cross-sell products.

· Patience and attention to detail while handling premium products.

Job Type: Full-time

Pay: ₹12,000.00 - ₹18,000.00 per month

Benefits:

• Flexible schedule

Work Location: In person