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Salon Operations Manager – Nail Snob Phoenix

Job Summary
Nail Snob Phoenix is seeking a highly organized, reliable, and proactive Salon Operations Manager to oversee daily operations and ensure a seamless experience for both clients and nail technicians.

This is a hands-on role that requires strong leadership, attention to detail, and the ability to keep the salon running efficiently at all times.

Key Responsibilities:

  • Manage front desk operations including client check-in and check-out
  • Handle cash transactions and maintain accurate daily reporting
  • Provide exceptional customer service (in person, phone, and text communication)
  • Answer phones, respond to messages, and assist with bookings
  • Organize and manage daily nail technician schedules
  • Monitor appointment flow and ensure services stay on time
  • Problem-solve client or scheduling issues quickly and professionally
  • Track inventory, restock supplies, and receive/open packages
  • Oversee sanitation practices and ensure proper cleaning of implements
  • Ensure nail techs are maintaining cleanliness and completing end-of-shift duties

Qualifications:

  • Previous salon, spa, or front desk management experience preferred
  • Strong communication and leadership skills
  • Ability to multitask in a fast-paced environment
  • Detail-oriented with strong organizational skills
  • Professional, dependable, and solution-driven
  • Experience with booking systems (Square or similar) is a plus

Schedule:

  • Must have flexible availability (including weekends)

Why Join Nail Snob Phoenix?

  • Work in a high-end, fast-growing salon environment
  • Be a key part of daily operations and team success
  • Opportunity for growth within the company

Pay: $18.00 - $22.00 per hour

People with a criminal record are encouraged to apply

Work Location: In person

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