Salon Operations Manager – Nail Snob Phoenix

Job Summary
Nail Snob Phoenix is seeking a highly organized, reliable, and proactive Salon Operations Manager to oversee daily operations and ensure a seamless experience for both clients and nail technicians.

This is a hands-on role that requires strong leadership, attention to detail, and the ability to keep the salon running efficiently at all times.

Key Responsibilities:

• Manage front desk operations including client check-in and check-out
• Handle cash transactions and maintain accurate daily reporting
• Provide exceptional customer service (in person, phone, and text communication)
• Answer phones, respond to messages, and assist with bookings
• Organize and manage daily nail technician schedules
• Monitor appointment flow and ensure services stay on time
• Problem-solve client or scheduling issues quickly and professionally
• Track inventory, restock supplies, and receive/open packages
• Oversee sanitation practices and ensure proper cleaning of implements
• Ensure nail techs are maintaining cleanliness and completing end-of-shift duties

Qualifications:

• Previous salon, spa, or front desk management experience preferred
• Strong communication and leadership skills
• Ability to multitask in a fast-paced environment
• Detail-oriented with strong organizational skills
• Professional, dependable, and solution-driven
• Experience with booking systems (Square or similar) is a plus

Schedule:

• Must have flexible availability (including weekends)

Why Join Nail Snob Phoenix?

• Work in a high-end, fast-growing salon environment
• Be a key part of daily operations and team success
• Opportunity for growth within the company

Pay: $18.00 - $22.00 per hour

People with a criminal record are encouraged to apply

Work Location: In person