Salon Receptionist/ Assistant Manager

Job Overview
Join our dynamic team as a Salon Assistant Manager at our vibrant location! In this energetic role, you will be the heartbeat of the salon’s daily operations, ensuring a seamless experience for both clients and staff. Your leadership will help foster a welcoming environment, support team collaboration, and uphold the highest standards of customer service. This paid position offers an exciting opportunity to develop your management skills while contributing to a thriving beauty community. If you’re passionate about organization, customer support, and creating positive experiences, this is the perfect role for you!

Duties

• Oversee front desk operations, including greeting clients and managing appointment schedules with enthusiasm and professionalism
• Handle multi-line phone systems efficiently, providing exceptional customer service and support to clients and team members
• Assist in office management tasks such as data entry, filing, and maintaining organized records using Microsoft Office and Google Workspace tools
• Support daily administrative functions including calendar management, appointment booking, and bookkeeping with QuickBooks or similar software
• Ensure excellent phone etiquette while answering inquiries, scheduling appointments, and providing information about salon services
• Manage client check-in/check-out processes, process payments accurately, and support customer support initiatives to enhance client satisfaction
• Coordinate with team members to ensure smooth daily operations, including inventory management and office supplies procurement

Qualifications

• Proven experience in office management or administrative roles within a salon or similar environment
• Strong computer literacy with skills in Canva, Booking software, and Google Sheets.
• Excellent organizational skills with the ability to multitask efficiently in a fast-paced setting
• Exceptional customer service skills combined with professional phone etiquette and active listening abilities
• Personal assistant or office assistant experience is a plus; familiarity with calendar management and bookkeeping is advantageous
• Ability to handle multiple responsibilities confidently while maintaining a positive attitude
• Ability to manage and lead with confidence and kindness is a must
• Communication and problem solving

Join us in creating an energetic atmosphere where beauty meets excellent service! We’re dedicated to supporting your growth as a leader while providing an engaging work environment that values your contributions. This paid Assistant Manager position is your chance to shine in a lively setting that celebrates teamwork, organization, and outstanding customer care!

Pay: $22.00 - $25.00 per hour

Benefits:

• Paid time off

Work Location: In person