Sandcastles Lounge Server

Why Hilton Sandestin Beach?

At Hilton Sandestin Beach, we believe that exceptional service begins with an exceptional team. To deliver the best experiences for our guests, we seek out talented individuals who share our passion and vision. Our team members are the driving force behind everything we do, and their dedication is what allows us to create memorable moments for every guest. By joining Hilton Sandestin Beach, you become part of a community of leaders focused on your personal growth and long-term success.

What We Offer:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discount
• Free daily meal service (lunch or dinner)
• Health insurance
• Paid time off
• Vision insurance
  
  
  

About the Role:

Service of beverage and/or food in a friendly, courteous, and timely manner, resulting in guest satisfaction.

Essential Functions:

• Inputs orders into point-of-sale system to inform bartender an order was made in a timely fashion.
• Checks and maintains proper set-up and cleanliness of service station before, during, and after shift.
• Greets guests in a friendly and courteous manner and explains all specials, promotions, and snacks.
• Takes beverage orders, reciting selection of all call and premium brands as requested, which requires memorization of all available drinks. Takes food orders and recites sushi specials.
• Retrieves orders, when complete, up to 30 lbs. from kitchen. Confirms its accuracy, lifts, and delivers to guests along with appropriate condiments. Abides by all State, Federal, and corporate liquor regulations pertaining to serving alcoholic beverages to minors and intoxicated guests.
• Replenishes beverages as requested, frequently checking back with guest to inquire about satisfaction.
• Takes food and sushi orders and input orders in Micros correctly and assists with running food where needed.
• Presents the guest with the check promptly, thanking them and inviting them to return, so they will frequent the restaurant again.
  
  
  

Supportive Functions:

In addition to performance of the essential functions, this position may be required to perform a combination of the following supportive functions, at the discretion of the manager based on the particular requirements of the hotel.

• Performs general cleaning tasks using standard hotel cleaning products, as assigned by supervisor, to adhere to health standards.
• Performs other duties and responsibilities as requested, including special guest requests.
• Must adhere to all State, Federal, and corporate liquor regulations pertaining to serving alcoholic beverages to minors and intoxicated guests to ensure all laws are being followed.
  
  
  

Job Knowledge, Skills, and Abilities:

The individual must possess the following knowledge, skills and abilities and be able to explain and demonstrate that he or she can perform the essential functions of the job, with or without reasonable accommodation, using some other combination of skills and abilities.

• Must have basic knowledge of food and beverage preparation and service of various alcoholic beverages.
• Knowledge of the appropriate table settings, tableware, and menu items.
• Ability to read, sufficient to understand menus and special promotions, speak and write the English language to communicate with the guest and take orders.
• Ability to remember, recite, and promote the variety of menu items.
• Ability to transport large awkward trays weighing up to 30 lb. through a crowded room on a continuous basis throughout shift.
• Must be able to walk and stand for an extended period of time.
• Ability to operate beverage equipment such as a blender.
• Ability to operate a keyboard and learn point of sale procedures to pre-check an order and close out a check.
  
  
  

Qualifications:

Education:

Any combination of education, training or experience that provides the required knowledge, skills and abilities. High school diploma preferred.

Experience:

No Prior Experience Required. Prior Cocktail Experience Preferred.

Licenses and Certificates:

Ability to obtain any government required license or certificate.

More about the Company:

Due to the seasonal and business nature of the hospitality industry, employees may be required to work varying schedules and hours to reflect the staffing needs of the hotel.

This is not necessarily an exhaustive list of all responsibilities, skills, duties, requirements, efforts, or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job or to require that other tasks be performed when circumstance changes in the hotel (i.e.: emergencies, changes in personnel, workload, rush jobs, or technological developments.)

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.