SAP Consultant

Job Title: SAP S/4HANA (Application Support / Production Support)

Location: Dubai

Onsite opportunity

Permanent Opportunity

Mandatory Skills: SAP & Application Support/Production Support

Job Overview:

We are looking for an experienced SAP S/4HANA Application Support / Production Support Engineer with around 10 years of experience .

Key Responsibilities:

• Provide L2/L3 Application Support for SAP S/4HANA systems, ensuring high system availability and performance.
• Monitor, analyze, and resolve incidents, service requests, and system errors within defined SLAs.
• Collaborate with functional and technical teams to identify root causes and implement permanent fixes.
• Support business-critical processes by performing health checks, job monitoring, and performance tuning.
• Coordinate with SAP Basis and functional consultants to manage integrations and configurations.
• Assist in system upgrades, patching, and transport management activities.
• Document technical solutions, incident resolutions, and knowledge base articles for recurring issues.
• Participate in system testing, validation, and change management activities.
• Provide on-call and after-hours production support when required.

Required Skills & Experience:

• Minimum 10 years of experience in SAP support and production environments .
• Strong hands-on experience in SAP S/4HANA modules and system architecture.
• Proficiency in analyzing ABAP dumps , system logs , and performance traces .
• Solid understanding of ITIL processes (Incident, Change, and Problem Management).
• Experience working with monitoring tools , ticketing systems , and transport management systems .