Dear Candidate,
Please find below JD . Kindly fill below details with updated resume .
Job Description: ECC AMS SAP IBP / SAP APO
Company:
ITC Infotech
About ITC Infotech
ITC Infotech is a global technology services and solutions provider, part of the ITC Group, one of India’s largest conglomerates. The company specializes in delivering business-friendly technology solutions across industries such as retail, CPG, manufacturing, and banking. ITC Infotech is known for its deep domain expertise, strong SAP practice, and focus on digital transformation initiatives.
Job Title: ECC AMS SAP IBP / SAP APO
Role Overview
We are seeking a hands-on
SAP Technical Consultant
with strong experience in
SAP ECC AMS (Application Management Services)
and
SAP Supply Chain
modules
SAP IBP
and/or
SAP APO
. The ideal candidate will own incident/problem/change delivery in ECC, build and support IBP/APO technical integrations, and drive stability, enhancements, and performance across supply chain planning and execution processes
Key Responsibilities
AMS SAP ECC (MM/SD/PP/FI/CO as applicable)
-
L2/L3 Support:
Handle incidents, service requests, and problem tickets; perform root cause analysis and permanent fixes.
-
Change/Release Management:
Design, build, test, and deploy minor/medium enhancements (WRICEF:
Workflow, Reports, Interfaces, Conversions, Enhancements, Forms
).
-
Technical Objects:
Develop/maintain
ABAP
objects including Reports, ALV, Dialog programming, BAPIs, BADIs, User-Exits, Enhancements (Implicit/Explicit),
SAP Scripts/SmartForms/Adobe Forms
.
-
Integrations:
Support
IDocs
,
ALE
,
RFC
,
SOAP/REST
integrations; troubleshoot middleware flows (e.g., CPI/PI/PO).
-
Performance & Quality:
Optimize ABAP performance, conduct code reviews, adhere to
SAP best practices
and
transport
procedures across landscapes (DEV/QAS/PRD).
-
Documentation:
Create/maintain functional–technical specs, test cases, and SOPs; contribute to knowledge base articles.
SAP IBP / SAP APO (Technical)
-
IBP Technical Enablement:
Configure and support
IBP modules
(Demand, Supply, Inventory, S&OP as applicable), manage
Master Data (MD)
,
Key Figures
,
Planning Areas
,
Time Profiles
,
Attribute sets
, and
Forecast models
(with data scientist support when needed).
-
Integration:
Design/build robust integrations between
IBP–S/4/ECC
via
SAP CPI/CI-DS
, flat files, or APIs; manage
Data Load jobs
,
error handling
, and
data harmonization
.
-
APO Technical Support:
Support
DP/SNP/GATP/PPDS
technical objects, CIF integration, and performance tuning; maintain core technical configurations and batch strategies.
-
Monitoring & Stability:
Monitor planning jobs, data consistency checks, and system health; proactively prevent failures and SLA breaches.
-
Enhancements & Automation:
Develop utilities, scripts, or automation to streamline data loads, reconciliation, and planning processes.
Required Qualifications & Skills
-
Experience:
5–8 years in SAP Technical roles, with
solid ECC AMS
background and
hands-on
in
IBP or APO
(preferably both).
-
ABAP Expertise:
Strong in Reports, Enhancements (BADI/User-exits), IDocs/ALE, Forms; performance tuning.
-
Integration Skills:
Experience with
SAP CPI/CI-DS
or
SAP PI/PO
, web services (REST/SOAP), RFC/BAPI; familiarity with
CIF
for APO.
-
Supply Chain Knowledge:
Understanding of demand/supply planning, inventory optimization, and order fulfillment concepts.
-
Tools & Methodology:
Proficient in
Solution Manager/Charm
,
JIRA/ServiceNow
,
transport management
,
testing (Unit/SIT/UAT)
, and
SLA-based operations
.
-
Data & Analytics:
Comfortable with
Excel
,
IBP templates
,
MD reconciliation
, and large dataset handling; SQL basics are a plus.
-
Soft Skills:
Strong troubleshooting, stakeholder communication, documentation discipline, and on-call readiness.
Nice-to-Have / Preferred
-
Experience in
SAP S/4HANA
(MM/SD/PP, PP-DS), Fiori, CDS Views.
-
Exposure to
IBP algorithms
,
Machine Learning forecast models
, or
time series analysis
.
-
Knowledge of
Ariba
,
TM
,
EWM
, or
MDG
as they intersect with planning/execution.
-
Certifications:
SAP ABAP
,
SAP IBP
,
APO
,
CPI/PI/PO
.
-
Experience in
global AMS support
models (Follow-the-sun), ITIL V3/V4 certification.
Mandatory Technical Skills
-
SAP ECC AMS
:
-
Strong ABAP development skills: Reports, ALV, BAPIs, BADIs, User-Exits, Enhancements.
-
WRICEF objects (Workflow, Reports, Interfaces, Conversions, Enhancements, Forms).
-
IDoc/ALE configuration and troubleshooting.
-
SmartForms / SAP Scripts / Adobe Forms.
-
Performance tuning and debugging in ABAP.
-
Transport management across landscapes (DEV/QAS/PRD).
-
SAP IBP / SAP APO
:
-
IBP configuration: Planning Areas, Key Figures, Time Profiles, Attributes.
-
APO technical knowledge: CIF integration, DP/SNP/GATP/PPDS support.
-
Integration experience: SAP CPI/CI-DS or SAP PI/PO.
-
Data load management and error handling.
-
Monitoring and troubleshooting planning jobs.
-
Integration Skills
:
-
RFC/BAPI, Web Services (SOAP/REST).
-
Middleware experience (CPI/CI-DS, PI/PO).
Mandatory Functional Understanding
-
Supply Chain processes: Demand Planning, Supply Planning, Inventory Optimization.
-
ECC modules exposure: MM, SD, PP (basic functional flow understanding).
Mandatory Tools & Methodologies
-
SAP Solution Manager / ChaRM.
-
Incident/Change Management tools (ServiceNow/JIRA).
-
ITIL processes (Incident, Problem, Change).
Mandatory Soft Skills
-
Strong problem-solving and analytical skills.
-
Excellent communication and documentation skills.
-
Ability to work in SLA-driven AMS environment.
Thanks & Regards
Divya Grover