Fully remote after training
Are you a dependable, upbeat problem-solver who thrives on helping customers and keeping things running smoothly? If so, we’d love to have you on our team.
This is a great fit for someone with strong customer service experience, great communication skills, and a track record of reliability. You’ll play a key role supporting installers, customers, and store teams in a fast-paced construction service environment.
What You’ll Do
- Schedule customer measures and installations.
- Coordinate between installers, managers, customers, and retail partners to resolve job-site issues quickly and professionally.
- Field calls and emails from customers and store associates, providing prompt, helpful assistance.
What You’ll Need to Succeed
- Excellent communication skills: You’ll represent our company with professionalism and warmth in every interaction. Clear, friendly phone and email communication is essential.
- Strong organization & independence: This is a fast-paced role with little direct supervision. You’ll need to manage your time well and keep tasks on track.
- Tech savvy: You’re comfortable navigating multiple systems, managing email efficiently, and using tools like Microsoft Office, PDF editors, and online portals.
- Remote work readiness: You have a quiet, dedicated workspace, reliable high-speed internet, and can stay focused without distractions.
Preferred Background
- Prior experience in construction, home improvement, or logistics is a plus—but not required.
- Strong tenure and reliability in past roles is key.
- Proven success in customer service environments.
Why You’ll Love Working Here
- Fully remote after training
- Opportunities for growth
- Flexibility
Who You Are
You’re a self-starter who takes ownership of your work. You don’t wait to be told what to do — you anticipate needs, solve problems, and communicate proactively. You care about doing the job right, every time.
Pay: $17.00 - $19.00 per hour
Application Question(s):
- Do you have a strong internet connection at home?
Work Location: Remote