Scheduler / Driver

Job Summary

Louisville Wheels Transportation is seeking a reliable, organized, professional Scheduler / Billing Coordinator / Driver to join our team. This position is responsible for scheduling transportation services, processing billing, performing general office duties, and providing excellent customer service to clients, healthcare providers, and staff.

The ideal candidate will possess strong communication skills, be proficient in Microsoft Office, and be willing to assist with client transportation when needed.

Responsibilities

• Schedule transportation trips and coordinate daily routes.
• Process billing and maintain accurate records.
• Perform general administrative and office support duties.
• Answer phones and communicate professionally with clients, drivers, healthcare facilities, and staff.
• Maintain client information and transportation records.
• Assist with data entry and report preparation.
• Provide excellent customer service and problem-solving support.
• Transport clients to and from medical appointments when needed.

Qualifications

• High school diploma or equivalent required.
• Proficiency in Microsoft Word and other Microsoft Office applications.
• Strong verbal and written communication skills.
• Excellent organizational and multitasking abilities.
• Ability to work independently and as part of a team.
• Professional appearance and demeanor.
• Valid driver's license with a good driving record.
• Ability to safely transport passengers when needed.

Requirements

• Must pass a DOT physical examination.
• Must pass a pre-employment drug screen.
• Must be dependable, punctual, and detail oriented.
• Transportation, dispatching, scheduling, billing, or office experience is preferred but not required.

Pay: $17.00 - $17.50 per hour

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Work Location: In person