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Scheduling Coordinator

Benefits:
  • Community events
  • On-the job-training
  • Continuous learning
  • Workshops and seminars
  • Career coaching and mentorship
  • Referral bonuses
  • Performance bonuses
  • Gift card and prizes
  • Employee Recognition Programs
  • Retirement plan
  • Paid time off
Job Summary:
Under the direction of the VP of Operations, the Scheduling Coordinator ensures clients receive exceptional care by coordinating caregiver staffing and matching caregiver availability and skills with client needs. This role involves filling open shifts, supporting daily administrative tasks such as answering phones and assisting with payroll, and helping maintain smooth agency operations. The ideal candidate is highly organized, analytical, able to solve problems independently, and remains calm and positive in fast-paced or high-pressure situations.

Qualifications:
  • High school diploma required; BA or BS preferred
  • Minimum 2 years of related experience in office management, scheduling, or healthcare
  • Caregiving background helpful but not required
  • Basic knowledge of accounting or bookkeeping principles
  • Strong written and verbal communication skills and professional phone etiquette
  • Excellent organizational, time-management, and multitasking abilities
  • Proficiency in Microsoft Office and general computer applications
  • Strong problem-solving skills, analytical thinking, and sound judgment
  • Ability to work well under pressure and manage multiple priorities
  • Professional, positive attitude with strong leadership qualities
  • Flexible schedule with availability to work weekends as needed
Key Responsibilities:
  • Schedule client shifts with qualified caregivers based on skills, availability, and client needs
  • Assist with recruiting, interviewing, and hiring caregivers
  • Communicate assignments and schedule changes with caregivers and clients
  • Provide coaching to caregivers and address concerns with families when needed
  • Help cover open shifts, including occasional evenings and weekends
  • Maintain accurate records of caregiver availability, assignments, and client care needs
  • Notify the team, caregivers, and clients of staffing changes or scheduling updates
  • Support the Care Director and coordinate staffing needs with the hiring team
  • Provide general administrative support and respond to phone or email inquiries
  • Process agency invoicing and payroll while ensuring accuracy and resolving discrepancies


Why HomeWell Care Services: At HomeWell Care Services of St. Louis, we prioritize the well-being of our clients and employees. We are committed to providing a supportive and nurturing environment where every team member feels valued and empowered. Join us in making a difference in the lives of those we care for.

This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to HomeWell Care Service Corporate.

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