Scheduling Coordinator

Experience the SYNERGY HomeCare difference!

We are a compassionate and dynamic husband-and-wife team, deeply committed to providing life-energizing care to as many individuals as possible—right in their homes, on their terms. As we enter our third year in business, we are looking to grow and expand our dedicated team. If you're a passionate, care-minded individual who thrives in a collaborative, fast-paced environment, we want you to join us!

At SYNERGY HomeCare, we value our team members and strive to recognize, reward, and empower you every day. If you're ready to make a difference, apply today!

Position: Scheduling Coordinator

Responsibilities:

• Provide professional, friendly customer service to clients, caregivers, and team members.

• Fully staff schedules at least 2 weeks out.

• Communicate shift details to clients and caregivers effectively.

• Coordinate and manage caregivers' schedules, including time-off requests, schedule changes, and new hours.

• Oversee the recruiting process for new caregivers, ensuring a smooth hiring experience.

• Complete necessary hiring steps including background checks, reference checks, and document collection.

• Coordinate and facilitate employee orientations and training sessions.

• Maintain accurate records and databases in compliance with regulatory requirements.

• Manage incoming phone calls with professionalism and efficiency.

Work Schedule:

• Location: on-site at our Eagan office

• Monday to Friday, 8:00 AM to 5:00 PM, with one hour for lunch

• Overnight on-call emergency phone coverage 2x week

Qualifications:

• High school diploma or equivalent.

• Previous caregiving experience is required.

• Strong written and verbal communication skills.

• Excellent organizational skills and attention to detail.

• Experience with scheduling software, EMR systems, and general computer proficiency preferred.

• Self-motivated with strong problem-solving and communication abilities.

• Ability to thrive in a fast-paced, collaborative environment.

• Valid driver’s license required.

Experience:

• Experience with recruiting, interviewing, and hiring processes is essential.

• At least two years of experience in the home care field is preferred.

• Caregiving experience is required.

Skills:

• Strong organizational and time management skills.

• Ability to work independently and within a team.

• Must enjoy working in a fast-paced, evolving environment.

Characteristics:

• We are looking for self-motivated individuals who are ready to learn, grow, and make an impact.

Benefits:

• Weekly Pay via Direct Deposit

• Paid Earned Vacation

• Liability Insurance, Workers' Compensation Coverage, and Unemployment Insurance

• Dental and vision supplemental insurance

• 401k with match

Why SYNERGY HomeCare?

• 2026 Top 100 of Home Care

• 2026 Best of Home Care – Employer of Choice

• 2026 Best of Home Care – Leader in Experience

• 2026 Best of Home Care – Provider of Choice

If you’re ready to bring your expertise to an innovative, care-driven company, apply today!

SYNERGY HomeCare is an Affirmative Action/Equal Opportunity Employer. We encourage military personnel and BIPOC individuals to apply!