Scheduling Coordinator

Scheduling Coordinator

Footprints Behavioral Interventions

Footprints Behavioral Interventions is seeking a Full-Time Scheduling Coordinator to help keep services running smoothly for the children and families we serve. This role is a great fit for someone who enjoys solving logistical puzzles, organizing complex schedules, and bringing calm and clarity to a fast-moving environment.

The Scheduling Coordinator supports the consistent delivery of ABA services by coordinating client and staff schedules with accuracy, professionalism, and care. The ideal candidate is organized, detail-oriented, adaptable, and able to communicate clearly when schedules change.

Pay: $20-22 per hour

Work Schedule

Monday through Friday, typically 8:30 AM to 5:00 PM, with some variation based on operational needs.

Core Responsibilities

• Coordinate schedules for clients and therapists across availability, location, and staffing needs
• Ensure client service hours are scheduled in alignment with authorizations and staffing availability
• Manage schedule changes, cancellations, call-outs, and coverage needs promptly and professionally
• Communicate scheduling updates clearly with staff and families
• Maintain accurate scheduling documentation across required systems
• Use scheduling software and related tools to coordinate services effectively
• Identify scheduling conflicts and escalate concerns when needed
• Support scheduling efficiency and continuous improvement efforts
• Participate in staff meetings, trainings, and other meetings as requested by management

Minimum Education and Experience

• Previous scheduling experience in healthcare, logistics, staffing coordination, dispatch, service operations, or similar environments strongly preferred
• Experience managing high-volume scheduling is a plus
• High school diploma or GED required
• Associate’s or Bachelor’s degree preferred
• Experience with scheduling software or CRM systems preferred, including AccuPoint

Qualifications

• Strong organizational and problem-solving skills
• Ability to manage multiple schedules and shifting priorities simultaneously
• Excellent verbal and written communication skills
• Ability to remain calm and adaptable in a fast-paced environment
• Strong attention to detail and follow-through
• Sound judgment and decision-making skills
• Strong computer skills and ability to learn new systems quickly
• Knowledge of Microsoft Office including Word, Excel, and Outlook
• Ability to work independently with minimal supervision
• Sensitivity to working with ethnically, linguistically, culturally, and economically diverse populations
• Bilingual candidates are welcome but not required
• Ability to obtain and maintain criminal record clearance through the Department of Justice

Physical Requirements

• Ability to sit for extended periods and work at a computer for much of the workday
• Frequent use of hands and fingers for typing, data entry, and phone communication
• Ability to speak, hear, and communicate clearly in person, by phone, and in writing
• Ability to review schedules, screens, and documents for accuracy
• Occasional standing, walking, bending, reaching, and lifting or carrying up to 10 pounds

Job Type: Full-time

Pay: From $22.00 per hour

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off

Medical Specialty:

• Pediatrics

Ability to Commute:

• Santa Ana, CA 92705 (Required)

Work Location: In person