Scheduling Coordinator

MetroCare of Springfield Homecare is a leading local healthcare provider in Western Massachusetts. Our office is located in the heart of Springfield! Our company is currently hiring a Scheduling Manger to perform a variety of scheduling and clerical tasks. Duties of the Scheduling Manager include:

• Arrives to office on time. Scheduled hours are from 8:00am to 4:30pm
• Welcomes caregivers, clients, Caregivers, and visitors by greeting patients and visitors, in person or on the telephone, answering or referring inquiries.
• Facilitate and document all communication such as phone calls, office visits, faxes, emails, ect.
• Scan, upload, file faxes
• Maintains client and caregiver confidence and protects office operations by keeping information confidential, cautioning others regarding potential breaches
• Ensuring accurate data entry
• Update Communication Log and Lead Spreadsheet as needed
• Take referrals as needed
• Handling rescheduling for Aides and Nursing Home Visits
• Creates new schedules for Aides and Nurses this includes scheduling/re-scheduling as needed
• Sending annual calendars/Timelines to new and existing clients
• Comforts Caregivers, clients, and customers by anticipating anxieties; answering questions; maintaining orderly reception area; responding to emergencies.
• File extra blank documents for the intake department
• Assist other departments with mailing of letters by end of workday.
• Assist with interpretation as needed
• Help with special projects as needed- ex. scanning/uploading project

MetroCare of Springfield Homecare promotes from within! Many advancement opportunities are available! Weekends off!

SCHEDULING EXPERIENCE A MUST!

If you're looking for a fun, fast-paced, Monday through Friday with growth opportunities then we look forward to hearing from you!

Job Type: Full-time

Pay: $20.00 - $22.00 per hour

Benefits:

• Dental insurance
• Health insurance
• Professional development assistance
• Vision insurance

Work Location: In person